CAR RENTAL REVIEWS ON EUROPCAR IN REIMS

The staff at pick up was good.

At the time of rental we were told a certain vehicle which didn't have NAV but when we picked up the vehicle it was different vehicle an had NAV which was a good surprise. It we had already spent $100 on a NAV disq.

The location closed at 6 pm, which I was not told previously. The car had to be filled with gasoline but I took it to two gas stations which didn’t accept US credit cards, which I didn’t know. The car had to be left in one location and then the key taken to a hotel a 10 min walk away. But we had heavy luggage, so I had to take the luggage to the hotel key drop off, return the car, then return the key to the hotel. Very stressful when trying to catch a train at the train station outside of town.

employée dévouée, très efficace et fort agréable. Véhicule neuf ! Nous avons réellement apprécié le service Europcar.

Process rapide et fiable (réservation 6 mois avec paiement à l’issue de la location). Et une belle économie à la clé.