The service attitude was acceptable, but the timing was not well managed. We had to wait for more than 40 minutes for the car to arrive. Other than that, no issues.
“The car was really old, I had to travel between Nadi and Suva in Fiji on the same day, and there was”
About Europcar:2.0/10
They did not provide the agreed model but gave me an old jeep instead. Soon after driving, the tire had problems. The Europcar staff personally replaced it with a Mitsubishi Pajero that had over 140,000 km, in poor condition with a lot of noise. It was night when I swapped the car, so I couldn't thoroughly check for damages or cleanliness. The staff assured me there was no issue unless there was major damage. On returning the car, another staff pointed out scratches and charged me FJD 25 for a car wash, even though I had taken insurance when picking up the car. The car's condition during return was no different from when I rented it.
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Vic Ezekiel
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