I ordered a Fiat 500 and got upgraded to a Jeep, as they had limited availability on smaller cars. Desk staff were really friendly. I would definitely rent from them again.
About QEEQ:10.0/10
Smooth booking process and I liked the free cancellation provided by QEEQ.
“I booked the car specifically because it said there was a desk in the airport. There wasn’t!”
About Record Go:2.0/10
Second time I have used them. Once in Majorca and this time. Super long queues and the staff have a really bad attitude. We walked out without the car!
Rude customer service lady, not telling the small print either.
No carpet in the car, got charged €95 for leaving some sand in the car... apparently that needs special cleaning!! Never book with these guys again...
They didn’t want decor our QEEQ insurance and wanted $1,100 deposit or a further $76. I wld have been better not buying your insurance and going with the record go. I paid twice.
About QEEQ:8.0/10
Because of the insurance issue, next time I wld go straight to a reputable, si for party operators, such as hertz, where it’s on site at the airport and I know what my charges will be.
The car was also damaged/scraped at pick up. They seemed very nonchalant about it. There was also no documentation exchanged at drop off. I hope everything’s ok and they don’t try and charge me with the damage.
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