The Clio was a fine small car with very useful features such as Sat Nav, Cruise Control and clear display of speed limits.
About QEEQ:10.0/10
The price was distinctly better than other agents were able to offer. I had to change dates and hire location - the cancellation, refund and re-booking were all achieved without fuss or difficulty.
“Disappointing experience. The Hertz representative turned up 25 minutes late, additional charge made”
About Hertz:8.0/10
Hertz took an unexplained payment of £59:86 from my credit card despite the fact that I returned the car with a full tank of fuel and in perfect condition. I already had excess insurance cover and so declined this when I picked up the car.
About QEEQ:8.0/10
QEEQ did not advise me that I would be charged an additional amount by Hertz so the very competitive price they offered would appear to be a con.
The rental company did not thoroughly inspect the car beforehand. Later, issues with the engine were found, but it was still drivable. Due to my lack of experience, I didn't communicate promptly. The company kept deducting repair fees, and there was no resolution after communicating.
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D.McDonnell
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