CAR RENTAL REVIEWS ON SICILY BY CAR AT VENEZIA AIRPORT, VCE

Great car for price.

Cars are larger than expected (booked a small SUV and got a Seat Ateca, which is a medium sized SUV). Pick up and drop off went smoothly. Price very good. Car condition as new.

the car was dirty outside. Usually I get clean cars from them. I knew that they will charge 45 euro for pick-up after 11pm, but this is not written in the contract or in any case I didn't find it anywhere. it should be clarified

We had a great experience. Courteous staff, nice car.

Check-in took longer than usual as there were 7 customers ahead of me but when I got to the counter, my time there took about 5 minutes. The service Rep was professional and quick. No issues with the car (Fiat Panda). Drop-off was also quick, took less than 5 minutes, I will definitely rent from Sicily by Car again.

Good car, clean

Simple straightforward process

I arrived in Venice at 10:15 pm and the employee at the pick up told me that, had I arrived after 11:00pm, I would have been charged of 45 Euros, a penalty that is not mentioned in the contract "since it doesn't happen often"! This is a very serious and unfair violation of a correct communication to the customers. I am not questioning the choice of the company about charging extra money for late evening pick-ups, I am greatly disappointed that the company doesn't mention it in the contract. I can't accept this way of behaving, I am not going to recommend Sicily by car if this lack of communication doesn't change.

Best value in car rentals in Venice

Price drop is a plus!

Good experience from counter staff, very pleasant and efficient.

Booking was easy and I registered for discounted prices which I save £37. Will use again

no flexibility in helping me adding the second driver. I ended up not adding it.

For crediting my points, I'm requested to post documents that Sicily by Car is not providing me. the only document that remain in my hands si the final check after the return. I have to submit it 2/3 times before it will be accepted despite the facts it has all the requested info in. Very annoying waist of time.

the staff at the drop off point was not helpful in any way. Instead of talking to me in English, he spoke Italian with the people around him. He later refused to share any documents he might need. I tried to convince him to help me for about an hour. I will never choose this company again in Italy.

pick up process in need of upgrading, car overall o.K.

No water in the windscreen washer and the windscreen not so clean. Great not to be hassled about insurance, my own insurance happily accepted at the pick up desk.

The Car was good for the price. Staff was very nice. The only bad thing was aggressiv Moskitos at the Pickup in the evening.

I would like to have the filter option "in terminal" on the Computer website Like in the Mobile Site.

I sedili posteriori dell'auto non erano pulitissimi ma la macchina era complessivamente in buono stato e seminuova. Ho avuto un upgrade gratuito del veicolo.