CAR RENTAL REVIEWS ON EASIRENT IN SHANNON

Car was OK but, to be honest a lot bigger than expected and luggage space was limited. Fortunately only 6 people in the 7 seater car. Citroen Berlingo vs Ford Galaxy expected. No real boot as such but just enough room for two cases in the back and an extra case between two people on the back row. There was a delay at the booking in process as the couple in front had been brought to the wrong place and it took a while for the guy behind the counter to sort this out. His colleague at the time wasn't much use. However, once the original chap got onto us he was very professional and the handover was very quick.

Called upon arrival as asked, found driver had left without us as he had no room, so waited 30 mins for his return. then realized why he had no room, was driving normal car! So then my family of 5 had to drive illegally (4 in the back) to pick up site. told they had hired the normal pick up van out, although not sure that true as it was sitting round the back of the office. delays also caused by only 2 staff doing driving, check-in and cleaning. Drop off no better, only 1 staff member this time so further delays of nearly an hour - leave yourself loads of time if you are unfortunate enough to use this bunch of clowns!

need to remove Easirent Shannon as supplier

Like: I liked the fact that Easyrent picked me up at the airport and took me to their office conveniently located where I stayed overnight at the Shannon Springs Hotel.
Dislike: Provide a map of the area.