The rental company seems to be trying to overcharge. I purchased all the insurance through Zuzuche but didn’t buy the company’s own insurance. When I returned the car, they purposely caused trouble and made me pay nearly 200 euros more. Additionally, during the negotiation process, they claimed I returned the car late, saying that the time spent negotiating meant I had not yet returned it. This was completely unreasonable, and they charged me for an extra half-day rental.
Possibly due to the language barrier, she thought we couldn’t understand her. She rushed through the information and was very impatient, and in the end, we were inexplicably charged extra.
Average experience. They didn't have the same class of car. Only a license older than 7 years is eligible for the so-called equivalent DS car; otherwise, they downgrade.
I picked up the car a few minutes early, but they charged me several dozen euros extra without notifying me. I only discovered this issue when I checked the pricing myself.
There were very few people, and the process was straightforward. The service attitude was excellent, and there was no pressure to purchase additional services.
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