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Last updated on: March 28, 2025
30Rental Locations
11Airport Locations
Map View of Car Rental Locations in Canberra
Thrifty
9.4/10
Europcar
8.8/10
Alamo
9.1/10
AVIS
7.3/10
Hertz
8.7/10
National
9.0/10
Firefly
8.7/10
Enterprise
10.0/10
Budget
8.5/10
Reviewed: January 28, 2025
Car was great, the staff were fantastic and contacted me immediately after having lost my licence in the car park. Collected it with no problems.
Reviewed: December 11, 2020
When I picked up the car it had lots of dents and marks however staff assured me that they were aware and I would not be charged.
Reviewed: January 8, 2020
Nice and easy overall pick-up 7 drop-off process
Reviewed: January 28, 2025
They provided an upgrade on the vehicle which was great as the vehicle provided was perfect for our trip.
Reviewed: December 7, 2023
Waited for half an hour because the pre-booked baby seat wasn’t fitted. The car itself was disgustingly filthy. Had never been cleaned and the previous occupants had left such a horrible mess. Steering wheel and dashboard screen and buttons were covered in an unknown sticky substance. The car smelled of smoke mixed with fruit juice (presumably previously spilled in the car). There was food all on the floors and under the seats and discarded cigarette butts under the seats. The boot was full of mud and dirt. I contacted Europcar but they never returned my calls or emails. We only hired the car for 24 hours and I was in such a rush I wasn’t able to return the car and ask for an exchange.
Reviewed: December 12, 2024
Car in as new condition, quick service and friendly staff member. Not pushy on extra insurance etc
Reviewed: June 15, 2023
Enterprise Rent-A-Car From Canberra Airport. The girl at the counter was amazing. she provided excellent service.
Reviewed: February 10, 2023
Pick up was the worst part of the day Requirements was a hassle I had to make two attempts to get the car
Reviewed: April 28, 2024
AVIS truly lives up to its reputation as a top-tier brand with excellent overall service. From the reception at the car rental counter, the guidance at the pickup location, to the smooth and convenient return process, everything was well-handled.
Reviewed: February 20, 2024
The pickup store exhibited serious racial discrimination. My card couldn't process the deposit via the POS machine, requiring manual entry, which would only take a minute. Instead, they forced me to let a bunch of people behind me go first, making me wait for half an hour to get the car. I also saw the staff telling another Chinese person using a Chinese driver's license and translation that it would take more time to fill out the forms and asked him to let others handle their business first. If the rental company considers Chinese customers as second-class and doesn't want to treat them equally, prioritizing locals, they might as well not accept Chinese customers at all.
Reviewed: March 2, 2024
Excellent service. The store even offered a free upgrade to a CX-30, which was great and came with adaptive cruise control.
Reviewed: August 29, 2022
Everthing good from the time of arrival to pick up car to driving the car and returning it to same location in Mitchell Canberra. Prior to arriving to pick up car, I rang to check if all things ready to go. Customer service agent tone aclittle abrupt. Before driving off, we were just given the keys. After driving off it appears that the car had cuise control, but we were not shown how to operate it. It probably had Sat Nav but were not shoen it. I used Siri (Google) voice command on my phone instead. No problems starting car in freezing conditions. Great plus: the car, a KIA Cerato had done over 20,000 klms but looked brand new, spotless inside and out and clear windows and windscreens, inside and out....a 10 for presentation.
Reviewed: August 23, 2022
Car was in excellent condition. Service was quick and easy
Reviewed: September 12, 2020
Very satisfied, got the car in the color I wanted.
Reviewed: July 6, 2020
Only preceded by one other customer, but took 25 minutes to get served! Only one receptionist on duty. They take MANY photos of the car, which may be good, but very time consuming for staff. Need to speed the process up!
Reviewed: December 16, 2022
I was very surprised when I was given an upgrade to a new Toyota RAV 4. I live in Canberra and was travelling to the Central Coast to visit family. The car was fantastic to drive. Quite comfortable. This was not a luxury car but more than suited my needs.
Reviewed: October 9, 2019
It would have been nice to know that Firefly was located at the Hertz counter as wasted time looking for office. Also was assured when booking car that a walker could fit in car. Did but with much difficulty
Reviewed: July 22, 2018
Like: Easy rental
Dislike: Insurance cost such a waste..it shoukd be all inclusive
Reviewed: December 12, 2017
The car rental company was decent. There was a queue, but the procedure was completed quickly!
Reviewed: July 26, 2015
This company is simpler and faster compared to the rental company that starts with H. No additional deposit is needed, which is very convenient. Next time, after booking online, you can pick up the car at the airport upon landing and return it at the airport before your flight.
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