7 Car Rental Brands in Civitavecchia, Lazio, Italy

Reviewed: February 15, 2020

It's a Sunday when we're due to pick up our car in Civitavecchia by 10:30am. Due to an unexpected customs clearance delay at Rome airport, we anticipated that we would arrive after 11:00am (the branch closing time). With the help of the airport transfer driver, we contacted the counter staff about situation who had very kindly waited for us, even after the office hours. We ended up arriving at 11:15am, and the counter staff was still there waiting for us. My husband and I were very grateful and impressed with the counter staff service which far exceeded our expectation. Hertz is lucky to have such a good staff to provide such impeccable service. Will surely use Hertz again when we travel to Civitavecchia again.

Reviewed: October 2, 2019

The staff were abrupt, but that may have been a language problem. Tried to sell me extra insurance

Reviewed: August 28, 2019

Voiture cabossée à plusieurs endroits Carrosserie accidentée Pas de voiture de rechange Plaquettes( tambours ) freins arrière consommés faisant beaucoup de bruit avec le disque au freinage Obligé de prendre d autres assurances vu les dégâts sur la voiture

Reviewed: June 1, 2019

It was really easy from start to end! The pick up point at Civitavecchia from the cruise gate drop off point was very convenient (you should emphasize this). The explanation given to drop off at FCO at Block B, Level 3 was also helpful.