19 Car Rental Brands in Valencia, Valencian Community, Spain

Reviewed: January 2, 2025

The bumper damage was visible on pick Up, the emoloyee took photos of it and said it was in the database. But on drop off they said they did not see it in the system and wanted to charge us for damages. Luckily we had a video from pick up.

Reviewed: July 27, 2024

Satisfied, the car has CarPlay which is very convenient.

Reviewed: July 20, 2024

As always, good and convenient

Reviewed: July 17, 2024

Overall good, but when we arrived at the rental store, they told us they had no automatic cars left and switched us to a manual. Barcelona is full of hills, and we originally chose an automatic to make it easier. As a result, we had to start on hills all the time... My foot got sore...

Reviewed: March 30, 2024

Very satisfied! The staff speaks excellent English, communication is smooth. They are proficient in car rental procedures and provide professional service!

Reviewed: January 2, 2025

Great service

Reviewed: January 3, 2024

Overall good, but their attitude worsened after I declined the recommended insurance.

Reviewed: December 5, 2022

Very efficient. Free upgrade !!!!!!!

Reviewed: January 20, 2021

The car was quite old, and they checked the fuel receipt when I returned it.

Reviewed: September 26, 2019

навязывание страховки, несмотря на наличие страхования франшизы от Easyrentcars. дополнительные сервисные сборы, не включенные в стоимость страховки

Reviewed: July 26, 2024

The service was acceptable

Reviewed: June 22, 2024

Very satisfied! The rental company offers many vehicle models with good value for money. The insurance purchased at the rental company is a bit more expensive than on QEEQ.

Reviewed: May 28, 2024

In the future, I probably won't choose Zuzuche for car rentals abroad. They sell insurance from Chinese insurance companies, which means if an accident happens, you have to handle it and pay for it yourself first, then claim compensation after you return to China. (And even then, there's no guarantee you'll get compensated! Who trusts Chinese insurance companies anyway?) Driving throughout this trip was really nerve-wracking!

Reviewed: April 8, 2024

Very good. The refund was processed quickly this time. Remember to take photos when picking up the car.

Reviewed: June 9, 2023

Booking in staff were average not overly friendly or helpful just did their job nothing more or less no real interaction. Seemed more intent on getting feedback via a QR code. Drop off much better fast and efficient and very friendly.

Reviewed: July 19, 2024

It was okay, the staff was friendly and the process was straightforward.

Reviewed: February 17, 2024

Very satisfied. Arrived 2 hours early, the MG car wasn't available, didn't want to wait, so paid extra to switch to a Steyr (this model is not listed on QEEQ). The car was in good condition. There were a few scratches when picking it up, but I just took some photos and didn't inspect it closely. I was a bit worried about problems when returning the car, but fortunately, the staff confirmed the damages were old, and they accepted the return smoothly. EUROPCAR is still pretty good.

Reviewed: June 8, 2023

Service is acceptable

Reviewed: February 3, 2020

I booked a compact car, a Peugeot 208, which should be of similar level, but I was given a microcar Fiat Panda. My goodness, it was hard to fit our luggage. My child and the luggage were cramped in the back for the whole trip.

Reviewed: July 6, 2024

Returning the car was smooth, and the staff were very friendly - definitely worth a five-star rating. However, I wouldn't even give one star for the pickup experience. The staff relentlessly tried to sell us insurance, even though we had already purchased the most comprehensive insurance through the rental platform. Once they realized we weren't buying their insurance, their attitude changed dramatically for the worse. They delayed us significantly, especially the person who attended to us. Absolutely disgraceful behavior.

Reviewed: June 5, 2024

Excellent! The staff guided us patiently during the car pickup!

Reviewed: June 2, 2024

There was a minor issue this time. Normally, they upgrade the car for free if none are available, but this time a male front desk attendant, who didn’t look European or American, first tried to force me to buy insurance. When I refused, he said they didn’t have smaller cars and I would need to pay for an upgrade. The next day, I went back to the store and the manager confirmed the upgrade would be free. Their cars are usually good, and their service is typically fine. It seems like this staff member wasn't very knowledgeable. This time the refund was slow; it's been five days since I returned the car and still no refund.

Reviewed: March 19, 2024

Never rent from OK Rent a Car! This company knows all the flaws of their rented cars, but they gamble on you not spotting the subtle damages. After you return the car and leave, they email you saying they've found scratches! When I said I would come back immediately, they said they wouldn't charge for a tiny rust spot on the wheel. It's really disgusting! Make sure to buy comprehensive insurance. European rental companies will try to find ways to charge you extra.

Reviewed: February 27, 2024

The vehicle provided was a hybrid although the hybrid option was not explained so did not use. The car upgrade was very satisfactory

Reviewed: July 5, 2024

Had to wait a bit to pick up the car, but returning it took only a few minutes. The deposit was refunded immediately. Will choose this company again next time.

Reviewed: April 7, 2024

Satisfied, the vehicle was very new, but the price was a bit high.

Reviewed: March 25, 2024

Very satisfied

Reviewed: September 13, 2020

The service was excellent.

Reviewed: June 20, 2019

Was told I would get a refund on gas deposit when car was returned with a full tank, but did not happen

Reviewed: June 24, 2024

Very good

Reviewed: June 24, 2024

Very good

Reviewed: October 17, 2019

When picking up the car, no staff guided us to the parking spot. They just told us where the car was parked and left us to find it ourselves. No one inspected the car with us, nor did they inform us to take photos. However, when returning the car, they blamed us for old damages. Thank you, shameless company. We had a one-day rental due to catching a flight and returned the car at a different location. All the damages were old, and they even drove the car away before I could take photos for proof, just because we didn't buy their full insurance? Your shamelessness is indeed impressive!

Reviewed: May 19, 2024

Very satisfied, especially with the patience and thoroughness of the guy at the pickup location. Great communication skills, everything went smoothly.

Reviewed: March 24, 2024

Overall, it's okay.

Reviewed: July 15, 2019

nooit meer met drivalia, voel mij opgelicht door dit bedrijf

Reviewed: June 21, 2023

Very good

Reviewed: February 26, 2018

Overcharging

Reviewed: August 4, 2023

The final charge was unclear, and I didn't receive any email about it. The amount was just deducted directly.

Reviewed: July 1, 2019

I initially thought that buying the comprehensive insurance on the platform would be sufficient. However, upon arriving at the store, the paperwork took nearly 40 minutes to complete, and then I was asked to pay an additional 40-plus euros for insurance. This is really frustrating; I've never encountered such inefficiency. I don't know if it's a communication issue between the platform and the rental company or some other reason. Ultimately, I decided to cancel it.

Reviewed: December 25, 2018

Good attitude, still not sure if there will be any additional charges

Reviewed: December 4, 2022

Todo bien. Un poco pesados con la venta de seguros, pero es normal

Reviewed: October 1, 2021

Though originally I wanted an Aygo to park it easier, they were so kind to upgrade me for free to Seat Arona. The car was perfect, very pleasant to drive, though actually I did not need that because parking easier was more important. Anyway, really positive experience, greatly recommend Budget Valencia Airport Office. Staff is great, they are pretty quick.

Reviewed: April 12, 2021

No comments.

Reviewed: November 21, 2018

The location inside the airport is easy to find, and the service is warm and attentive.

Reviewed: August 8, 2014

The service was very enthusiastic. They will recommend you to upgrade the vehicle and purchase full insurance, but it's entirely optional. Based on our group size, they changed to a relatively more spacious vehicle within the same category, very satisfied! Returning the car in another location is also very convenient, as there is a dedicated lane on the airport highway, and you can drive directly to the car return location. The pickup and return procedures are very simple. I highly recommend self-driving travel. Toll highways in Spain are more convenient than in our country; you can pay directly with a Visa card, which is very convenient.

Reviewed: July 16, 2019

First class service, one minor 'challenge' at the time of collecting the vehicle but the counter staff worked very hard to resolve the situation to my satisfaction.

Reviewed: February 28, 2022

They promoted insurance.

Reviewed: November 3, 2021

Very helpful staff. My car had damage on pick up not on the condition form. I videoed the car and showed them on return and no problem.

Reviewed: May 30, 2019

Au comptoir« arnaque» Je vous ai déposé une réclamation, et si je n'obtiens pas de remboursement, je vais porter plainte! Plusieurs amis se sont fait avoir comme moi, ce n'est pas normal !

Reviewed: September 22, 2018

Like: Receptionist was fabulous, arriving a little later than expected she was understanding and with no hassle proceeded with our booking.
Dislike: The obnoxious young man on return of the vehicle, abrupt no manners and obviously unable to cope under pressure !

Reviewed: March 8, 2018

I didn't use the car. They promised a refund, but I haven't received it yet.

Reviewed: July 20, 2021

Complete reservacion para recoger auto en aeropuerto de Valencia. Recibi llamada de QEEQ indicando que tenia que recoger auto en otra oficina de Enterprise fuera elo aeropuerto. Inconveniente pero fui a local indicado. Cuando llege me indicaron que auto estaba listo en aeropuerto. Tuve que tomar taxi adicional al aeropuerto sin necesidad.

Reviewed: August 31, 2020

Be sure not to buy the insurance recommended by the store. No matter what insurance you purchase on QEEQ, the store will claim you have no coverage. When you pick up the car, they'll tell you about possible scratches and then try to sell you full insurance, scaring you with potential charges up to 6000 euros. The full insurance costs around 20 euros per day, which is more expensive than the car rental. After buying the store's full insurance, they didn't even check the car when returning it. They just took the keys and let me go. I don't know if they would check more thoroughly and cause trouble if I didn't buy the insurance. This time I was misled and bought extra insurance. Next time I'll just buy full insurance on QEEQ, which is much cheaper.

Reviewed: July 29, 2020

Very satisfied, easy car pick-up.

Reviewed: July 21, 2020

Very satisfied, rented for the second time, and the refund process was very quick and convenient.

Reviewed: July 21, 2020

Very convenient, satisfied.

Reviewed: October 11, 2019

The car was a disgrace. Dented both front and back and all down one side. Large paint scrapes front and rear wings. Parked in a corner which made it very difficult to leave car park. Gold car rep totally unhelpful just kept saying it's all on record sheet, so took a number of photos for my records when i returned the car.

Reviewed: October 1, 2019

Amazing price

Reviewed: August 24, 2019

Found counter staff not polite very forceful with the sale of extra insurance to the point of bullying which considering we had paid the for the full insurance with Easyrentcars this treatment was not really needed. Booked a Fiesta size car they tried to make us take a fiat 500 (for 4 adults with cases). Not a nice company would not use them again. Hint for anyone else using them take photos of all marks on the car when you pick it up record them telling you that this scratch does not matter its not deep enough etc.

Reviewed: February 25, 2019

Regarding the car and location of offices are very good. Unfortunately I paid higher price for rent car as was declared on Easyrentcars. It was surprise that I should pay additional something.

Reviewed: September 8, 2018

I rented a child seat. Due to our language barrier, they recommended insurance that includes a child seat, which was very expensive. There were no other options. Additionally, the price for a full tank of gas was inconsistent; two employees gave me different prices, which was confusing.

Reviewed: July 9, 2019

No location to arrange pick up. After tracking down a phone number we found out it had been changed a couple of months ago. On arrival at the company we had to wait over an hour to get the vehicle as only one person was serving despite about 6 on site. The car was bumped, scratched and dirty outside.

Reviewed: April 8, 2019

Deception

Reviewed: February 19, 2019

Malicious fraud, forced to buy commercial insurance

Reviewed: February 19, 2019

Forced to buy insurance, lost nearly 3000 yuan. Whoever uses it is unlucky.

Reviewed: May 23, 2014

The customer service was very poor. We booked online and were told we'd only need to pay an additional 57 euros at the store to get the car. However, the customer service forced us to buy full insurance for 65 euros and we spent 105 euros for a full tank of Honda Civic's fuel, which actually costs less than 80 euros. It feels like fraud. We hope that the rental company can help us get our extra money back.

Reviewed: February 16, 2014

We originally booked a Citroën C4, but at pickup, we were upgraded to a Peugeot 5008 with extra space, which can be converted to seven seats! We purchased full cover insurance and paid an additional 169 euros. The car was almost new and very easy to drive. We returned the car at night when the counter was closed. We filled the tank, parked in the ATESEA parking space, left the rental documents in the car, and dropped the key in a box—everything was fine. The next day, the 150 euro deposit was refunded to my credit card.