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Last updated on: November 5, 2024
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53Rental Locations
31Airport Locations
Map View of Car Rental Locations in Venice
RentSmart24
7.3/10
Sicily By Car
7.6/10
NOLEGGIARE
7.9/10
Budget
6.5/10
Rental Plus
7.3/10
Shouqizuche
7.6/10
Europcar
7.3/10
SURPRICE RENT A CAR
4.9/10
Alamo
8.3/10
italy car rent
7.3/10
Hertz
8.0/10
VIAGGIARE RENT
6.0/10
Dollar
8.9/10
Maggiore
8.8/10
WIN CAR RENTAL
10.0/10
Locauto
7.3/10
JOYRENT
9.6/10
GOLDCAR
7.3/10
ecovia
7.2/10
GREEN MOTION
6.7/10
AVIS
6.4/10
Target Rent Italy
8.6/10
Enterprise
10.0/10
Firefly
6.6/10
Thrifty
10.0/10
Interrent
5.3/10
AUTOVIA
8.0/10
Reviewed: November 2, 2024
The counter staff was super personable and helpful and the car was surprisingly new and in great condition!
Reviewed: August 16, 2024
The company does not accept visa debit cards which made collection difficult.
Reviewed: June 20, 2024
No recommended insurance, good service attitude! Only a deposit of 650 euros was charged. Few staff members, a bit busy, and there is a wait.
Reviewed: January 20, 2024
Very satisfied. Easy pick-up and drop-off. Suitable for newcomers.
Reviewed: January 11, 2024
The car was dirty inside and outside - when we pointed it out, we were told to bring in the similar - dirty - condition. We drove it from Venice to the mountains during winter and it happens to snow it winter, we were not provided winter tires so when we tried to climb a main road during snowing we were stuck on the road. We found a snow-tire socks in the trunk and used them. After returning the we were charged 45 Euro for using those sock. Invoice stated: Penalty for restoring snow chains/snow socks So good luck if you drive in mountains during winter.
Reviewed: October 12, 2024
Customer service and road side assistance is terrible.
Reviewed: October 4, 2021
I cant take a final invoice or receipt. Im still waiting send to me.
Reviewed: February 26, 2020
We had a great experience. Courteous staff, nice car.
Reviewed: February 6, 2020
I arrived in Venice at 10:15 pm and the employee at the pick up told me that, had I arrived after 11:00pm, I would have been charged of 45 Euros, a penalty that is not mentioned in the contract "since it doesn't happen often"! This is a very serious and unfair violation of a correct communication to the customers. I am not questioning the choice of the company about charging extra money for late evening pick-ups, I am greatly disappointed that the company doesn't mention it in the contract. I can't accept this way of behaving, I am not going to recommend Sicily by car if this lack of communication doesn't change.
Reviewed: September 30, 2024
Noleggiare, although very friendly, brow beat us into buying their additional insurance for 0 excess on the car.
Reviewed: June 24, 2024
Overall, the pick-up and drop-off went smoothly, and the journey was seamless.
Reviewed: June 22, 2024
The instructions for pickup and drop-off locations were unclear, wasting a lot of time during both processes. There were no clear directions.
Reviewed: June 2, 2024
The front desk service was excellent, no upselling, and I got a Mercedes. Because I had a lot of luggage, the staff kept helping me find a car with a large trunk and finally provided a brand new CUPRA with just 15,800 km.
Reviewed: July 22, 2024
The car pickup was not okay. The female staff had a bad attitude, and they gave us a broken car that was not of the same grade. We had to argue a lot before getting a replacement.
Reviewed: April 27, 2022
A pesar de que la tendencia en Europa para autos automáticos es que son más caros que los autos manuales, el precio fue adecuado en comparación con otras agencias.
Reviewed: August 11, 2020
Surprising rental than the one made at Venice airport. I had rented a Peugeot 3008 that was not available at the airport, the "Budget" attendant handed us the keys to a brand new Audi A8 quattro ...... for the initial rental price. This is what I call “service” Thank you for your professionalism.
Reviewed: November 10, 2019
These people are pure fraud and robbers. I returned the car with full fuel even then these thieves never returned my security deposit of 80 euros. I kept on emailing them but thieves are thieves.
Reviewed: September 19, 2019
Only thing is have to wait for long time when pick up the car
Reviewed: June 10, 2024
Very satisfied. It was my first time renting a car in Italy, and it was much more convenient than I expected. There was a shuttle to take us to the store, and the car they provided had only around 10,000 kilometers. It was very new.
Reviewed: July 6, 2024
They downgraded the car but didn't refund! My car was downgraded from UFAH to FFAR, and they didn't refund the difference. The vehicle had many issues, various scratches, and dents. They just told me it was mentioned in the documents, which were a mix of Italian, German, and English, making it very hard to understand. If you don't accept it, you have to give up the car, affecting your trip.
Reviewed: June 29, 2024
You should plan ahead and check if the car has any damage before picking it up.
Reviewed: March 2, 2024
Communication was slow due to language barriers, but we bought additional insurance at the store to address this issue.
Reviewed: November 14, 2023
The hotline number in Milano italy can not contact and sms to Qeeq also have nothing to help Not good experience if your car tyre flat or accident if i need help from Europecar
Reviewed: February 7, 2024
Terrible experience... Poor service attitude, aggressive upselling, many hidden charges
Reviewed: December 30, 2023
There were hidden charges, and I was additionally charged for car cleaning.
Reviewed: December 27, 2023
That wanted to sell their insurance too much. Even though I said that I already have a full cover from Qeeq, they've been saying that it won't cover anything so I have to get theirs.
Reviewed: August 1, 2023
A supplier to be wary of, expect to be forced to spend 300 euros.
Reviewed: September 16, 2022
They tried to scam us by inventing some random damage on the car. I had pictures from when I picked it up and before dropping it off. Although the guy did not admit it, it was evident that he damaged the car while inspecting it to charge us. In the end, after showing the pictures, the guy changed the subject and received the car without any complaints or so.
Reviewed: January 29, 2024
Great experience, very simple procedures, the car had only 900 kilometers on it, excellent condition
Reviewed: December 23, 2023
Overall experience was good. No complicated procedures. To pick up the car, you only need a passport, credit card, and a driving license. Successfully picked up the car with a UK driver's license that I've had for just over a year, without an IDP. A 500 EUR credit card pre-authorization was returned the day after returning the car. The staff inspected the car carefully when returning it, so make sure to take a video around the car before renting to avoid any disputes. Got a Golf, which was a bit small but suitable for four people. The car only had a type-C port, so remember to bring an adapter.
Reviewed: August 27, 2019
The counter staff in Venice were very busy when we went to pick up our vehicle but they worked quickly to look after everybody as fast as possible. The only thing I thought could be improved would be signage directing people to the proper area to fill out the appropriate forms.
Reviewed: August 16, 2019
Very disappointed that you consider a station wagon and a minivan to be the same class of cars. I booked my car very early to make sure you get it right. If you didn’t have a minivan available you should have given me a better car, not a worse one. I was tired, had three kids with me and no time to argue with the personnel but this is two times that I am renting a car in Italy and I am extremely disappointed with the lack of customer orientation those people have.
Reviewed: July 23, 2019
I clarified prior to booking the car to make sure that I can drive the car into Bosnia and I even clarified again when I picked up the car. Everyone said there won't be any issues, but I was not able to enter Bosnia when I came to the boarder. It's in the law that a original green card is needed to enter Bosnia. Alamo just gave me a copy and said it will be good enough. I had to leave the car and get a taxi to Bosnia and rent another car. I do want a refund on the car.
Reviewed: December 7, 2023
The car had a few more scratches than were highlighted at pick-up but I took pictures and there were no issues raised at drop-off
Reviewed: November 28, 2022
Very easy, cheap, and fuss-free service. The car was in good condition. We'd got a hybrid car which helped save a lot on gas.
Reviewed: August 10, 2023
The car's interior was quite old and not very clean. The main issue was that the costs were unclear throughout the process. Using a credit card, I paid a deposit beforehand, another deposit at the store, and was charged an additional 180 euros when returning the car. In the end, I still didn't understand how much I paid in total!
Reviewed: November 6, 2019
Hertz has great customer service and is very professional. I'll always use Hertz in the future.
Reviewed: September 20, 2019
The car was not available that we requested. Took 3 tries to get a car that would work. Very disappointed.
Reviewed: September 2, 2019
Car was heavily chiped, dented and with two major dents which were not included on the condition report. Luckily this was picked up by me prior and was included on the report. Counter staff at pick up were trying to scare us to buy additional insurance despite knowing that we already bought this earlier from easyrentcars during booking.
Reviewed: July 24, 2023
Amazing easyness on receiving the car. Dollar is a pleasant surprise
Reviewed: July 12, 2019
We waited a long time to pick up the car. When returning, the parking garage where we told to return it was full and it took a long time to straighten out where to go.
Reviewed: August 18, 2018
Like: Efficiency
Dislike: Waiting time at pick up
Reviewed: January 8, 2023
Nos dieron un Audi Q2 automático. No tenían el auto que habíamos reservado
Reviewed: May 27, 2019
The car rental company in Naples was quite difficult to find; it took us three hours to locate it.
Reviewed: March 1, 2019
We have had very serious trouble with charges from Maggiore amounting to many Euroes. The reason is that Maggiore did not register our car properly (we ordered a BMW 3-series, but was given a 1-series - that was to small for us. Thus we changed to a Audi Q3 that was OK. But the person that got the BMW that we should have had was speeding and somehow the car was still registred on us... I have now received a fine from Italian police from a person driving a BMW at a location that I have never been. I was climbing mountains at the same time... The Maggiore will have to reimburse med for all the fines they have charged direkctely to my credit card and have to contatct italian poice (V/90746490X/2018) to have them cancel the fine.
Reviewed: September 19, 2018
Like: Bit slow on pick up of vehicle as counter was busy but still out in less than 20 minutes. Car had some damage but it was well documented on the paperwork and drop off was very fast and efficient . Found staff to be very friendly and helpful.
Dislike: No complaints, little concerned about damage but turned out to be no priblem
Reviewed: August 31, 2018
The registration process was very simple, and the service was warm and welcoming. They personally guided us as we inspected the car's condition. Everything was efficient and timely.
Reviewed: September 11, 2020
Picked up car at Venice Marco Polo airport. Counter is located in parking P1 third floor. Checking out the car was a smooth process. The car was clean and in good condition. Had a punctured tyre during the trip and they provided a workshop for us to repair. Overall communication was very good.
Reviewed: May 16, 2019
The attitude was very poor. They automatically canceled my reservation just because I was one hour late. Since I had prepaid the full amount, I couldn't get a refund. Extremely bad service!
Reviewed: April 21, 2019
There was an issue with the automated system that caused a delay picking the car up. Staff were efficient, helpful and apologised for the delay.
Reviewed: March 12, 2020
Very professional and friendly staff!! Real personalized service! Absolutely outstanding!
Reviewed: May 30, 2018
Like: good condition car and great staff
Dislike: Na
Reviewed: February 28, 2020
1. non avendo macchine a benzina del gruppo che avevo richiesto, mi hanno addebitato 9,90 per la tassa sul diesel!!! (non era un problema mio) (e non la fa pagare nessuno per quelle categorie d'auto...) 2. al mio rientro mi hanno "consigliato", dicendomi che rischiavo di aver addebitata la pulizia dell'auto, che passassi da un lavaggio ad "aspirare" quelle 4 pietrine che c erano dentro. Risultato: 15 minuti tra cercare il benzinaio, cambiare i gettoni, aspirare e ritornare. tutto questo potevano farlo loro in 2 minuti esatti visto che è stato il tempo effettivo necessario per aspirare "quella gran quantità di terra che c'era..."
Reviewed: September 17, 2019
Ils m'ont oblige a payer une assurance supplementaire alors que ma carte bancaire offrait des garanties superieures.
Reviewed: July 12, 2019
The car was sufficient. I only needed a small car. I am not a fan of Smart cars but it was okay.
Reviewed: July 7, 2019
They made us wait for more than an hour and didn’t have the car on hand ... finally gave us a upgrade wich was good. Service was terrible the girl that dis the booking was super rude and that just the beginning...
Reviewed: September 11, 2019
I have never waited so long to get a rental car in my entire life! Over 2 hours, with not many people in line. While I liked the car, it was too big for our purposes, but I was so exhausted from the long wait that I didn't want to exchange the vehicle. I vowed never to rent with Ecovia again! 1 hour into the wait with no movement in the line. Still have not received an explanation or apology for what took so long!
Reviewed: August 28, 2019
Good company, but signs led us to doing quite a lot of searching. Please tell other customers it is on the top of the parking block and the airport exit number.
Reviewed: August 27, 2019
Too few staff, those there were good, but unable to meet the demand hence slow service. Parking in ecovia area limited, had to double park, nobody there to check vehicle in.
Reviewed: May 10, 2019
Do not rent from Ecovia/Autovia. I picked up the car at the airport, drove it to a gated residence, and parked it and didn't drive it again until I returned the car to the airport. When I returned the car, they found a "scratch" on the Back of the mirror and Ecovia wants to charge me about $160. This is a ridiculous and frivolous charge. First, it was late at night, dark and rainy when I picked up the car. I did a cursory inspection of the vehicle but who checks the back of the mirror for scratches? No American company would charge you for this. Just look at the attached picture ! I'm sure the scratch was already on the car when I picked it up because it was parked undisturbed in a garage at a residence. Maybe I was penalized for not purchasing their insurance. I appealed the charge to Ecovia/Autovia to no avail. The other practice that this company did was to give me the car with the tank 2/8ths full of gas. When this happens, the customer Always returns the car with more gas because he/she does not want to be charged. The customer deserves a car with a full tank of gas at pick-up. Start-up rental companies like Ecovia with unethical practices like this should be avoided. They drive you to the major car rentals where you know you will pay more but they won't try to screw you like Ecovia is doing to me. The low price isn't always a good deal. It bothers me that this company is getting away with screwing me on such a frivolous charge. Just look at the picture. I will not rent from Ecovia again. Buyer beware of Ecovia/Autovia!
Reviewed: October 16, 2019
Good company. Only the 12V connection was not working so i couldn't use my GPS Garmin (USB port didn't work with my device and that wasn't the Green Motion fault because it didn't work in other cars as well).
Reviewed: October 1, 2019
As always, not the car I expected but happy with Skoda Oktavia estate in lieu of Alfa. However, I think this was primarily because you wanted to get a German registered car back to Munich on a one way drop off.
Reviewed: August 23, 2019
Nous sommes tres decus de la voiture parce que nous avions réservé un VUS Jeep et avons recu un Renault Captur beaucoup trop petit pour 4 voyageurs. Durant les deux semaines de location, nous avons du composer avec une superposition de valises durant tout le trajet. De plus, nous avions pris avec vous l’assurance totale et avons du debourser 600$ euros a la prise de la voiture plus (+) 300$ euros au retour de la voiture.
Reviewed: August 5, 2018
The pick-up location was changed without prior notice. The new location was far away and required a light rail ride, which delayed us by over an hour.
Reviewed: November 8, 2017
Renting a car in Italy with Avis comes with unknown fines. There were also some issues when picking up the car. Every time I returned the car, there were additional fees, and quite a few of them. They never gave me the car I wanted; it was always something similar, but not what I asked for. Overall, not a great impression. I definitely won't rent from them again, at least not in Italy.
Reviewed: July 19, 2017
It's okay, got the car, but it's not the model I wanted.
Reviewed: September 18, 2019
Great service but would have liked something closer to the airport.
Reviewed: August 31, 2019
Once we found where to pick up the shuttle to the pick-up point, everything was very easy. The staff at the pick-up and drop-off point were fantastically helpful and kind. They deserve congratulations. The car was almost new and spotlessly clean. It was a first-rate rental experience.
Reviewed: August 26, 2019
Short delay at drop off caused by o my 1 person working responsible fir issuing cars and checking in returned cars
Reviewed: August 23, 2019
Nice car, slick, professional and friendly service.
Reviewed: July 2, 2019
Given lower category of car and no one cared. Staff didn't care and were not helpful in sorting out our problems. Car dirty. Terrible car to drive.
Reviewed: June 24, 2019
Very easy to use. Friendly check-in experience in foreign country. Process took about 10-15 minutes. No issues.
Reviewed: May 8, 2019
car was ok but the phone number provided for the shuttle didn't existed, the customer service as well, there was no direct contact with the local agency, through the online support managed to get a phone contact that redirect my call to a.different country. Someone had to come from 40km away just to take me to the agency 2km away where i got the car at the end, the agency clerk didn't offer any apology neither any partial refund for the time and petrol wasted by the person who took me to the agency. Extremely unacceptable
Reviewed: September 17, 2018
The staff were polite and patient, especially the lady who assisted us during the car return.
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