AVIS, Paris Gare Lyon Railway Station Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

AVIS - Paris Gare Lyon Railway Station Information, Car Rental Instructions & Policies

Address

Hall 3 Pl H Frenay Niv Min 1 Parking Mediterranee, Paris, 75012, FRANCE

Telephone

0820611627 / +33143435551

Pick-up Instructions

The office is located inside Saemes Parking Méditerranée - Gare de Lyon. Parking Google map link: https://maps.app.goo.gl/Z5kwAibUa93bRBEN8

Drop-off Instructions

Please return to Saemes Parking Méditerranée - Gare de Lyon. Parking Google map link: https://maps.app.goo.gl/Z5kwAibUa93bRBEN8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:00	07:00 -22:00	07:00 -19:00	08:00 -22:30	07:00 -22:00	07:00 -22:00	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 25 years old with charge of EUR 32.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 5 year(s).

The following models require 1 year's of license holding time: Suzuki Swift, Fiat 500, Hyundai Hb20, Ford Focus, Volkswagen Golf, Opel Astra, Hyundai Tucson, Opel Movano Xl2 10/12m3

The following models require 5 year's of license holding time: Audi A6

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Denmark Finland Monaco Germany Italy Luxembourg Show More Andorra Austria Belgium Denmark Finland Monaco Germany Italy Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland United Kingdom	EUR 7.99 per day

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.2 mi from Paris Orly Airport South

8.6 mi from Paris-Le Bourget Airport

13.9 mi from Paris Charles de Gaulle Airport

Railway Stations

Nearby Paris Gare de Lyon

0.5 mi from Gare D'Austerlitz

2.3 mi from Gare de l\'Est

Hotels

0.2 mi from Hotel Lyon Bastille

1.1 mi from Abbatial Saint Germain

1.3 mi from Hotel Claude Bernard Saint Germain

Other Landmarks

1.5 mi from Fontaine Stravinsky

FIND ME A CHEAP RENTAL

Map view of AVIS Store Location

coordinates: 48.844444444444 2.3738888888889

Guest Reviews

Total points： 6.1 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Marcus Grantham
Paris
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
The process was very fast, and the staff provided a paper guide that made picking up the car convenient.
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Channing Dick
Paris
2 /10 Poor
Reviewed: Wednesday, January 1, 2025
There were quite a few people at the car pickup. The lady assisting us saw we were Chinese and tried to upsell us. She said we could upgrade from our booked Peugeot 308 to the latest 2018 Alfa Romeo Q4 SUV for just an additional 20 euros per day. Considering our luggage and vehicle condition, we agreed to the upgrade. She told us we'd need to pay a total of about 260 euros extra at drop-off (I signed the document but forgot the exact amount). We confirmed multiple times if the total additional cost would only be 260 euros, and she reassured us. We also repeatedly mentioned that we had already purchased insurance and didn't need any additional coverage, but she concealed other significant fees from us and didn't provide a paper contract, only an email. This email was sent to the car rental platform. When we returned the car, we found out there was an extra 600 euros to pay. The return agent tried to force us to sign and agree to pay. We proactively contacted the car rental platform, and they mentioned our emails were flagged, indicating an issue, though we had not contacted them previously. Our experience with Avis was so poor that we wouldn't even give them a single star. We thought being a large company, they would provide better service, but even large companies deceive Chinese customers.
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Susan Gissing
Paris
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
I have never received the reserved car model in Europe via ZuzuChe.
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Wayne Franklin
Paris
2 /10 Poor
Reviewed: Wednesday, January 1, 2025
The car already had damage at the rear before departure, and I had informed the staff about it beforehand. However, I was still charged over 1200 Euros for repair costs without any notification; the amount was directly deducted from my bank account. I only found out after checking my bank statements. I truly cannot understand this.
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Sean Jonson
Paris
2 /10 Poor
Reviewed: Wednesday, January 1, 2025
The model provided at pickup was smaller than the original reservation, causing our luggage not to fit. After explaining the situation to them, we were told that we either take the smaller car, cancel the order, or pay extra for an upgrade. We spent 2 hours trying to resolve the issue with the rental company’s customer service but were not satisfied with the outcome. Since we couldn't afford to waste more time, we opted to pay extra for the upgrade.
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Spring Willard
Paris
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Basically satisfied
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Viola Patience
Paris
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
Very good
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Molly Ann
Paris
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Very friendly
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Donna Beard
Paris
8 /10 Very good
Reviewed: Wednesday, January 1, 2025
Quick pickup and return
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Mag Helin(a)
Paris
2 /10 Poor
Reviewed: Wednesday, January 1, 2025
I had already completed all payments through Zuzuche, including additional insurance. At the counter, the clerk said nothing, didn't ask or explain anything, just asked me to sign and pay the deposit. Naturally, I assumed he was aware that I had completed all formalities with Zuzuche. However, when I returned the car, I was asked to pay an additional 112 euros for extra insurance. It feels like a scam. I repeatedly contacted the rental store, but they dismissed me each time, claiming I had signed for it. Each trip to AVIS took up half a day, and I never got a reasonable resolution. It's fair to call it a scam!
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Zebulon Abraham
Paris
6 /10 Average
Reviewed: Wednesday, January 1, 2025
The overall experience was straightforward with no unnecessary hassle. The car was new and the driving experience was excellent. However, when I rented the electric vehicle, I specifically asked if there were any special requirements regarding charging, and the staff said there weren't. Upon returning the car, the inspection staff suddenly told me I needed to charge the battery to over 80%, resulting in a charge of more than 20 euros. This was a negative experience.
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Bonnie Albert
Paris
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
The car is great
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Harvey Louis
Paris
2 /10 Poor
Reviewed: Wednesday, January 1, 2025
Avis in France is really terrible. The car I rented had no maintenance at all. After just two days, the brake pads had issues, grinding down to the metal discs. It was terrifying. I went to a nearby branch in a different city to see what could be done. They offered to replace the car, but only had manual transmission vehicles, which I couldn't drive. They then directed me to another location. I nervously drove the car with the faulty brakes to the next branch, where the staff didn't believe me at first. After a brief test drive, they agreed to switch the car. I asked if we needed a new contract, and they said they would email it to me. At the end of the rental period, I returned the car with a full tank and no damage. The staff said there were no issues and that the invoice would be emailed to me. After returning home, I found a charge of over 100 euros on my credit card. I never received the invoice, and only found out through the rental portal that the charge was for not returning the car with a full tank. I find this disgusting. When I appealed, they asked for evidence that the car had issues. How am I supposed to provide evidence of faulty brake pads? The car was replaced and the staff tested it. Shouldn't that be enough proof? Do they expect me to fill the tank before risking my life driving to an unfamiliar branch? Who compensates me for my time and fuel spent searching for a branch?
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