Unable to mirror Google Maps onto the screen, had to hold the phone throughout the trip. Paid insurance for six days, but charged for seven because I picked up the car an hour early. I also returned the car an hour early.
The car rental company did not answer calls on the weekend, their location was hard to find, I wandered around the train station for a long time, and they ultimately forced me to pay an upgrade fee.
The overall experience was straightforward with no unnecessary hassle. The car was new and the driving experience was excellent. However, when I rented the electric vehicle, I specifically asked if there were any special requirements regarding charging, and the staff said there weren't. Upon returning the car, the inspection staff suddenly told me I needed to charge the battery to over 80%, resulting in a charge of more than 20 euros. This was a negative experience.
The car already had damage at the rear before departure, and I had informed the staff about it beforehand. However, I was still charged over 1200 Euros for repair costs without any notification; the amount was directly deducted from my bank account. I only found out after checking my bank statements. I truly cannot understand this.
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