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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5604828319
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5604828319
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ACE Rental Cars, Cairns Airport Car Rental

ACE Rental Cars 2000+ ratings, 11 reviews

Cairns, Queensland, Australia

9.3 / 10 Excellent

ACE Rental Cars - Cairns Airport Information, Car Rental Instructions & Policies

Address

147 Lake Street Cairns Australia

Telephone

1800 620 408 / +613 9222 2595

Pick-up Instructions

The ACE Rental Cars - Cairns Airport car rental location is located out of the airport

You can arrive of ACE Rental Cars - Cairns Airport car rental by free shuttle bus.

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 7 4041 0895) to arrange a pickup after collecting your luggage. 1.Exit terminal via the covered walkway 2 Follow signs for "Courtesy Bus" area where our Ace Rental Cars shuttle will meet you

Drop-off Instructions

Please return to the ace rental location, then take the shuttle back to the airport terminal.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -13:00
09:00 -12:30
08:30 -15:00
09:00 -12:30
09:00 -13:00
08:30 -15:00
09:00 -12:30
09:00 -13:00
08:30 -15:00
09:00 -12:30
09:00 -13:00
08:30 -15:00
09:00 -12:30
09:00 -13:00
08:30 -15:00
09:00 -12:30
09:00 -13:00
08:30 -15:00
09:00 -12:30
09:00 -13:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 21 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 10/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
AUD 4.99/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 6/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 6/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, North Stradbroke Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Tasmania, Fraser Island, Bruny Island, Gove Peninsula, Groote Eylandt, Magnetic Island, Tiwi Island, Rottnest Island
Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Must-not:

Taking rental cars to following islands is not allowed:
Lady Elliot Island, Kangaroo Island, Mornington Island
The vehicle is allowed to travel to Kangaroo Island however customer is liable for loss or damage up to the full value of the vehicle and related losses and fees including 3rd party damage

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc--4wd,

Theft Insurance Excess differs by car model:

AUD 1500 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc--4wd,

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Volkswagen Golf Gti,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc--4wd,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.3 mi from Cairns Airport

Railway Stations

0.5 mi from Cairns Railway Station

Hotels

Nearby ibis Styles Cairns

Nearby Novotel Cairns Oasis Resort

Nearby Koala Beach Resort

FIND ME A CHEAP RENTAL
Map view of ACE Rental Cars Store Location
coordinates: -16.919533 145.773326

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 9.3 / 10 Excellent

  • Vehicle condition: 9.0
  • Vehicle cleanliness: 9.2
  • Spaciousness: 10.0
  • Counter staff: 9.0
  • Pick-up location: 9.2
  • Drop-off location: 9.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 15, 2024

    Petro was really expensive
    Read More >
  • Anonymous

    Cairns

    9 /10 Excellent

    Reviewed: Friday, November 15, 2024

    just assumed that the car i ordered would be the one we got, but this car was fine too.
    Read More >
  • Jerry

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 15, 2024

    Smooth process. Short wait for the pick up at Cairns airport and 10 minutes to the rental base in the city centre. Helpful, quick check in and car immediately outside. What’s not to love!
    Read More >
  • M.Strudwick

    Cairns

    6.3 /10 Average

    Reviewed: Friday, November 15, 2024

    Guy seemed stressed
    Read More >
  • L.Ovens

    Cairns

    7.7 /10 Good

    Reviewed: Friday, November 15, 2024

    We had a 15 min bus ride to pick up the car. We sat at the back and the air con was terrible. There was only one staff member for bookings and a full bus load of people to pick their cars off. From the time we got to the office it then took another 50mins before we could commence our journey.
    Read More >
  • Asbira

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 15, 2024

    I got a Nissan Qashqai instead and the car was very good, comfortable for 4 with lots of luggages.
    Read More >
  • M.Robim de Figueiredo Silva

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 15, 2024

    Easy access if you are in the city and good customer service. I had a great up grade because the car I supposed to get wasn’t available so they gave me a KIA Carnival which is a really comfortable car.
    Read More >
  • M.Robim de Figueiredo Silva

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 15, 2024

    Easy to pickup and drop off, great customer service. I recommend.
    Read More >
  • Steve H

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 15, 2024

    Ace were fantastic, from transfer to the car to pick and the instructions for drop off was easy.
    Read More >
  • R.Kelly

    Cairns

    9.3 /10 Excellent

    Reviewed: Friday, November 15, 2024

    Great service. Friendly staff. Free upgrade
    Read More >
  • D.Folino

    Cairns

    10 /10 Excellent

    Reviewed: Friday, November 15, 2024

    Made everything easy and were very friendly.
    Read More >
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