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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2667927322
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2667927322
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Jucy, Cairns Car Rental

Jucy 2000+ ratings, 16 reviews

Cairns, Queensland, Australia

7.4 / 10 Good

Jucy - Cairns Information, Car Rental Instructions & Policies

Address

55 Dutton Street, Portsmith

Telephone

1800 150 850

Pick-up Instructions

The Jucy - Cairns car rental location is located out of the airport

Here’s what you need to do to get yours during our business hours: Once you’ve got your luggage, give us a call on 1800 150 850. Press 1 and follow the prompts, to book your spot. For both the domestic and international terminals, exit the airport and follow the signs to the courtesy coach pick up area.  If you’re already in town, it’s approximately $10 in an Uber, or you can reach us on foot in about 20 minutes. JUCY currently has all after hours pickups suspended- you must collect the vehicle the during office hours

Drop-off Instructions

AIRPORT DROP OFF Drive your car rental to our JUCY Cairns branch at 55 Dutton Street, Portsmith. We recommend adding a 45-minute buffer to your journey time. If you’re heading to the airport, hop on our next free shuttle ride. Our last bus leaves at 3.30pm on weekdays and 1.30pm on weekends.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -14:00
09:00 -16:00
09:00 -16:00
09:00 -16:00
09:00 -16:00
09:00 -16:00
09:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

22 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Kangaroo Island, Magnetic Island, Bruny Island, Phillip Island, Churchill Island
In terms of travelling there, most of the roads are sealed however there are areas where the roads are unsealed and we have some rules you need to be aware of if you do take your JUCY wheels there. If you take your vehicle on any off-road activities or conditions, including on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete) then our excess reduction cover does not provide cover should anything happen. Off-road conditions include: fire trails, beaches, sand, tracks, fields or paddocks. The only exception to this is reasonable use of access roads to recognized commercial campgrounds. To find out more, refer to the terms and conditions. If there is any damage incurred to the vehicle on the ferry, our excess reduction cover stands void.

Must-not:

Taking rental cars to the Australian islands that are not listed in Free of Charge is not allowed.

Excess

Collision Damage Waiver Excess:

AUD 3000

Third Party Liability Insurance Excess:

AUD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.9 mi from Cairns Airport

Railway Stations

0.2 mi from Cairns Railway Station

Hotels

0.2 mi from Mid City Luxury Suites

0.2 mi from Il Centro Apartment Hotel

0.2 mi from The Jack Backpackers

FIND ME A CHEAP RENTAL
Map view of Jucy Store Location
coordinates: -16.9285655 145.7743695

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.4 / 10 Good

  • Vehicle condition: 6.6
  • Vehicle cleanliness: 7.6
  • Spaciousness: 7.7
  • Counter staff: 8.1
  • Pick-up location: 7.1
  • Drop-off location: 7.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • P.Kelly

    Cairns

    9 /10 Excellent

    Reviewed: Monday, November 18, 2024

    Excellent valve Great staff
    Read More >
  • A.Maaso

    Cairns

    8.3 /10 Very good

    Reviewed: Monday, November 18, 2024

    There was some confusion if I was covered with insurance or not, and my card had a $3000 reservation for a week. But aok in the end.
    Read More >
  • K.Kumar

    Cairns

    7.7 /10 Good

    Reviewed: Monday, November 18, 2024

    Nopes. Old car for 4 days with unusual sounds at times made me feel scared.
    Read More >
  • Anonymous

    Cairns

    7.7 /10 Good

    Reviewed: Monday, November 18, 2024

    Definitely a budget operation. All the cars I had the opportunity to hire had plenty of knocks to them. If you are used to premium car hire operators with new, good condition vehicles Jucy may not be the best choice for you.
    Read More >
  • Samantha

    Cairns

    7.7 /10 Good

    Reviewed: Monday, November 18, 2024

    The car was quite old but anyway the price is cheap. What you pay is what you get. Upon arrival, I tried to call the hotline several times for airport pick-up but no luck, I had to take uber to go to the location and pay $34, it was quite disappointing at the beginning but after raising the concern with the staff, they arranged reimbursement for the same so all good in the end. The staff are professional and accommodating.
    Read More >
  • Anonymous

    Cairns

    9 /10 Excellent

    Reviewed: Monday, November 18, 2024

    Great service, car was ready including child seats by the time payments where completed! Friendly staff. Child seats rather expensive, 2 seats cost as much as the car itself...
    Read More >
  • Ron D

    Cairns

    6 /10 Average

    Reviewed: Monday, November 18, 2024

    Decription of vehicle should change from Fiat Punto to Hyundai Accent as there were no Fiat Puntos visible at all
    Read More >
  • R.Moulton

    Cairns

    9 /10 Excellent

    Reviewed: Monday, November 18, 2024

    They tried to sell us their insurance.
    Read More >
  • C.Noble

    Cairns

    10 /10 Excellent

    Reviewed: Monday, November 18, 2024

    Great getabout for 4 of us and our luggage - easy pick up and great staff
    Read More >
  • Anonymous

    Cairns

    8.7 /10 Very good

    Reviewed: Monday, November 18, 2024

    The hire car was a little beaten up but it didn't cause any issues during the hire. Definitely needed a wheel alignment - the car would casually veer left without correction.
    Read More >
  • Anonymous

    Cairns

    6 /10 Average

    Reviewed: Monday, November 18, 2024

    Best to bite the bullet and go with a tier 1 rental company. By the time you travel to the depot and pay for insurance, you're better off hiring a car based at the airport.
    Read More >
  • Anonymous

    Cairns

    7 /10 Good

    Reviewed: Monday, November 18, 2024

    We had to organise our own movements from the airport to the Jucy pickup point as there was no room in the transfer vehicle?. Excuses were made but we spoke to another worker who suggested they are just lazy!. That, I believe.
    Read More >
  • gary bean

    Cairns

    9 /10 Excellent

    Reviewed: Monday, November 18, 2024

    staff you had at cairns depot were excellent car was clean
    Read More >
  • b.roberts

    Cairns

    7 /10 Good

    Reviewed: Monday, November 18, 2024

    after hours service could be better
    Read More >
  • Anonymous

    Cairns

    5 /10 Average

    Reviewed: Monday, November 18, 2024

    Car was beaten up with lots of scratches and dents. Depot was a long way from airport and the shuttle's timing wasn't good, ie a lot of flights are quite early but the service doesn't start until around 8.30-9 I think
    Read More >
  • A.Champion

    Cairns

    2.3 /10 Poor

    Reviewed: Monday, November 18, 2024

    Terrible experience, car was extremely dated with over 140,000kms on it. Panels looses, car drove terribly and had a constant tick. When I arrived constant expectations that I pay more and put more money on hold. All in all the car was a piece of sh#t that wouldn’t be worth more than $2000. Staff not helpful and will never use Jucy again.
    Read More >
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