From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2159856334
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2159856334
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OK Mobility, Faro Airport Car Rental

OK Mobility 2000+ ratings, 18 reviews

Faro, Algarve, Portugal

6.4 / 10 Average

OK Mobility - Faro Airport Information, Car Rental Instructions & Policies

Address

Edificio OK Rent a Car, Estrada do Aeroporto, Faro, 8005-146, Portugal

Telephone

+351962739071

Pick-up Instructions

Exit the baggage claim area on your left Leave the airport at the third door that says saída exit” on your right (next to the “Costa Café”). Take as a reference the "Travellers Restaurant" on your right and walk straight until the signal "ZONA de CONCENTRAÇAO 02". Ahead you will see the bus stop, where you should wait for the "OK Mobility" Shuttle that will take you to the pick-up point of your car.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Show More

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom

Croatia

EUR 15 per day
In the event of cross-border crossing, the Lesser must contract (INT) Cross-border crossing supplement in order that passengers and vehicle are covered (as long as normal use is made and not contrary to traffic and circulation rules). The vehicle may not board or be transported on any vessel of transport, unless authentic prior authorisation has been sought, in writing, from the Lessor. Some of our vehicles are fitted with geolocators and if it is detected that the vehicle has gone beyond the permitted geographical area, it shall be considered a breach of the Contract and the Lessor may charge the Lessee for estimated damages and excess mileage, and this contract shall be terminated immediately for breach of contract on the part of the Lessee and the appropriate legal measures shall be taken. Limited Mileage for crossing-border: All other authorised territories: 300 km per day within the lease period, up to a maximum 3,000 km, 0.4EUR/KM is charged for exceeded mileage

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Romania, Albania, United Kingdom

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Peugeot108,

EUR 1100 for Fiat500,

EUR 1100 for Volkswagen Polo,

EUR 1100 for Fiat 500,

EUR 1100 for Peugeot 107,

EUR 1100 for Seat Ibiza,

EUR 1400 for Volkswagen Golf,

EUR 1400 for Peugeotrifter,

EUR 1400 for Peugeot Rifter,

EUR 1400 for Volkswagen Passat Variant,

EUR 1400 for Peugeot 2008,

EUR 1400 for Peugeot 308,

EUR 1400 for Renault Megane,

EUR 1400 for Volkswagen Passat,

EUR 1400 for Peugeot 3008,

EUR 1800 for Nissan Qashqai,

EUR 1200 for Fiat 500 Cabrio,

EUR 1800 for Opel Cabrio,

EUR 1400 for Citro?n Grand C4 Piccasso,

EUR 1400 for Peugeot Rifter Long,

EUR 1400 for Peugeot 5008,

EUR 1400 for Renault Espace,

EUR 1400 for Seat Alhambra,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Renault Trafic,

EUR 4000 for Mercedes Clase S,

Theft Insurance Excess differs by car model:

EUR 1100 for Peugeot108,

EUR 1100 for Fiat500,

EUR 1100 for Volkswagen Polo,

EUR 1100 for Fiat 500,

EUR 1100 for Peugeot 107,

EUR 1100 for Seat Ibiza,

EUR 1400 for Volkswagen Golf,

EUR 1400 for Peugeotrifter,

EUR 1400 for Peugeot Rifter,

EUR 1400 for Volkswagen Passat Variant,

EUR 1400 for Peugeot 2008,

EUR 1400 for Peugeot 308,

EUR 1400 for Renault Megane,

EUR 1400 for Volkswagen Passat,

EUR 1400 for Peugeot 3008,

EUR 1800 for Nissan Qashqai,

EUR 1200 for Fiat 500 Cabrio,

EUR 1800 for Opel Cabrio,

EUR 1400 for Citro?n Grand C4 Piccasso,

EUR 1400 for Peugeot Rifter Long,

EUR 1400 for Peugeot 5008,

EUR 1400 for Renault Espace,

EUR 1400 for Seat Alhambra,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Renault Trafic,

EUR 4000 for Mercedes Clase S,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Faro Airport

Railway Stations

1.5 mi from Faro Train Station

FIND ME A CHEAP RENTAL
Map view of OK Mobility Store Location
coordinates: 37.014425 -7.965911

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.4 / 10 Average

  • Vehicle condition: 8.4
  • Vehicle cleanliness: 8.5
  • Spaciousness: 7.0
  • Counter staff: 4.7
  • Pick-up location: 3.8
  • Drop-off location: 5.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • A.Jones

    Faro

    7.7 /10 Good

    Reviewed: Saturday, November 30, 2024

    Good service once we found the pick-up location
    Read More >
  • Vaughan

    Faro

    2 /10 Poor

    Reviewed: Saturday, November 30, 2024

    There was no one to collect us at the airport to take us to the hire car despite having been given our flight number. Airport information had no idea where to meet the driver and we were directed to several incorrect locations.
    Read More >
  • C.McGinn

    Faro

    9.3 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    The biggest disappointment is not necessarily with OK Car Rentals, it's with the signing in the airport. WE could find the K+F (Kiss and Fly) zone as it's not signposted. We ended up at Parking zone 4 who directed us back to the main building and the covered area which we now understand is the K+F area. You need a better way to describe where the driver will be picking clients up from. Other than that everything was superb.
    Read More >
  • Th 74

    Faro

    6.3 /10 Average

    Reviewed: Saturday, November 30, 2024

    Ok
    Read More >
  • Anonymous

    Faro

    6 /10 Average

    Reviewed: Saturday, November 30, 2024

    Location super hard to find, and obligation to take their fucking insurance because my card was only “debit” card, while in France I never had ANY problem! Never again with this compagny !!!
    Read More >
  • P.Barnes

    Faro

    9.3 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Great car and service.
    Read More >
  • E.Ulmann

    Faro

    6.7 /10 Average

    Reviewed: Saturday, November 30, 2024

    Charged 50 for late drop off, despite the flight being delayed and details provided to the company. Charged an extra driver fee at the counter despite having already paid on booking. Woman on desk was uncooperative and unhelpful.
    Read More >
  • J.BECKER

    Faro

    4.3 /10 Average

    Reviewed: Saturday, November 30, 2024

    Personnel qui profite de chaque occasion pour nous faire adhérer à des assurances qui sont déjà prises en compte avec le réseau VISA. L’hotesse nous force la main sinon nous ne pouvions retirer le véhicule
    Read More >
  • D.Gibson

    Faro

    3 /10 Poor

    Reviewed: Saturday, November 30, 2024

    Rip off
    Read More >
  • Anonymous

    Faro

    5 /10 Average

    Reviewed: Saturday, November 30, 2024

    Personnel très peu aimable. Aucun compréhension!!! Micro coup de portière d'un autre véhicule...300€...et j'ai fait un nettoyage complet du véhicule avant de le rentre! Je vous déconseille de continuer à travailler avec eux...
    Read More >
  • S.Stoneman

    Faro

    6.7 /10 Average

    Reviewed: Saturday, November 30, 2024

    Difficult to find the rep who then transported us in a minibus and the charges were not clear when we left, we were just told it would all be automatically processed.
    Read More >
  • R.Flood

    Faro

    4.7 /10 Average

    Reviewed: Saturday, November 30, 2024

    No obvious sign posting at the airport as to where to find the car rental. After wandering around for 40 minutes we bumped into another couple who were looking for the car rental also and eventually we found a driver who would bring us by minibus to the car rental centre a ten minute drive from the airport. The staff were very rude and unhelpful. We had already purchased additional insurance but they insisted we pay another 85 euro for insurance as my card would not accept a 1,100 euro hold. they would not let me use another card. They charged 108 euros for petrol and then also tried to charge 9 euro for an electronic toll rental. When asked what this was about she said it was Incase we wanted to use tolled roads. We explained we would be staying locally and then the lady said it was very unlikely we would need it. After one drive the toll bleeped giving us a 40 euro fine. Awful experience with many hidden extras. Never again.
    Read More >
  • C.BRETON

    Faro

    7.7 /10 Good

    Reviewed: Saturday, November 30, 2024

    Service déplorable à l'arrivée. Au bout d'une heure d'attente, nous avons du prendre un taxi et le payer 10€ de notre poche. Au comptoir une petite jeune mignone et sympathique mais inefficace au possible à répondre à nos questions. Et à la restitution autre problème : nous avons fait le plein comme convenu à Albuferia jusqu'au clic de la pompe malgré qu'il manquait une 1/2 barre. Le temps d'arrivée au bureau depuis albuféria, il manquait une barre complète. Il nous a donc été reproché de n'avoir faite le plein complet. On nous a donc laisser le choix de retourner compléter le réservoir ou de nous facturer 18€ d'essence en moins et 25€ de taxe supplémentaire. Sauf que le chauffeur devant nous emmener à l'aéroport ne souhaitait pas attendre donc il ne nous restait plus qu'à payer Par contre, les 10€ payés de ma poche à l'aller, personne ne m'a proposé de me les rembourser alors que cela n'était pas de notre faute !! Pour finir, très mécontente de vos prestations, je ne suis pas prête de recommencer à y faire appel.
    Read More >
  • P.Donaldson

    Faro

    2 /10 Poor

    Reviewed: Saturday, November 30, 2024

    Unfortunately ok rent a cars have once again cheated us out of money.the first time we booked with them included in the contract was a free additional driver.when we gat to collect the car they said it was your responsibility to provide this and we would have topay additional euros 50.we didn’t pay and made do with one driver .You eventually gave us a $50 credit to compensate for taxis. As we had $50 credit we booked again with yourselves 6-18th sept.we arrived at pickup point and no shuttle was waiting(another gentleman was also waiting) we phoned 2 times to spain to report this and eventually shuttle arrived.By the time we got to ok office it was after 10.00 and the lady insisted we pay€50 for late pickup even though we were waiting for shuttle before 10.00 so not our fault. The other gentle man also had to pay.l can honestly say l have never been served by such a rude unhelpful person before. When we returned the car it was checked over ,all ok Our credit card statement has just arrived and your charge for car hire is correct ,plus the50 euros out of hours which should not be charged,but also a charge for euros 90.57 which we have no idea about Ok rent a car is obviously a dishonest company and needs to be stopped from trading Please look into these claims as we would like these amounts refunded
    Read More >
  • Anonymous

    Faro

    6.3 /10 Average

    Reviewed: Saturday, November 30, 2024

    really bad experience, they charged me 200 euro per small paint spatter and then I've tried to contact them and they didn't replied. It took 2 months!
    Read More >
  • Michal

    Faro

    9.3 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Są trochę dalej od lotniska, ale to nie stanowi problemu dla kogoś kto ma google Maps. Nie korzystałem z ich transferu. Jechałem pociągiem do Faro. Samochód w bardzo dobrym stanie.
    Read More >
  • M khan

    Faro

    9 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Great car, great price
    Read More >
  • A.Khan

    Faro

    10 /10 Excellent

    Reviewed: Saturday, November 30, 2024

    Great car great price
    Read More >
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