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+54-2657459025
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2788225359
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2788225359
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Alamo, Copenhagen Airport Car Rental

Alamo 3000+ ratings, 34 reviews

Copenhagen, Denmark

8.4 / 10 Very good

Best Price Car Rentals at Copenhagen Airport(CPH)

Last updated on: December 22, 2024

Alamo - Copenhagen Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, LUFTHAVNSBOULEVARDEN 5, KASTRUP, 2770

Telephone

+4570212350

Pick-up Instructions

The Alamo - Copenhagen Airport car rental location is in terminal

You can walk to the counter of Alamo - Copenhagen Airport car rental.

When arriving, exit the arrivals hall and follow the airport signs for shuttle bus and take the shuttle bus assigned to Car Rental Centre. The shuttle bus stop by Terminal 3 is located at Ellehammersvej 20, just outside Clarion Hotel, the shuttle bus stop by Terminal 2 is located just outside the terminal entrance.

Drop-off Instructions

Search Alamo - return park for rent-a-car Copenhagen Airport for the return parking. Please return your car to the airport rental center and take the shuttle bus to the terminal. For after hours pick-ups or drop-offs, please contact the branch in advance.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -22:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 24 years old with charge of DKK 100 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Denmark

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Sweden
Customer should inform local authority in advance to get permission before leaving Denmark and the customer must purchase Roadside Assistance for kr 28,00 per day.

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Finland

Norway

Germany

DKK 30 per day
Customer should purchase road-side service which costs 30.00 DKK per day and inform local authority in advance to get permission before leaving Denmark.

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Belgium, Austria, Liechtenstein, Vatican City State, Italy, The Republic of San Marino, Portugal, Spain, Switzerland, France, Luxembourg, United Kingdom
Customer should purchase road-side service and inform local authority in advance to get permission before leaving Denmark

Must-not:

Taking rental cars to the countries that are not listed in Conditional, Paid, Free of Charge is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

DKK 7000

Theft Insurance Excess:

DKK 7000

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Copenhagen Airport

Railway Stations

2.3 mi from Orestad Metro Station

4.2 mi from Copenhagen Central Station

Other Landmarks

3.2 mi from Sydhavnen

4.6 mi from The Little Mermaid

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 55.629564 12.639256

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.4 / 10 Very good

  • Vehicle condition: 2.8
  • Vehicle cleanliness: 2.8
  • Spaciousness: 2.8
  • Counter staff: 2.8
  • Pick-up location: 2.8
  • Drop-off location: 2.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Rune

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Thank you for upgrading me to a new Audi
    Read More >
  • V.L

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    The counter staff was particularly nice and took the time to explain all the instructions clearly. The car was really adapted to my needs.
    Read More >
  • Anonymous

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    We had to wait in a queue to pick up the car but the counter staff worked quickly and efficiently. Everything was perfect.
    Read More >
  • K.Alhendi

    Copenhagen

    9.7 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Good service
    Read More >
  • K.Alhendi

    Copenhagen

    9.7 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Good service
    Read More >
  • Mamoun Makri

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Great service
    Read More >
  • janzib

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Kindly surprised by renting the car from Alamo. Staff at the counter was not pushy, they made me feel comfortable and provided friendly advisements all the way through. Can only recommend, one of the best experiences.
    Read More >
  • N.Lokunpai

    Copenhagen

    8 /10 Very good

    Reviewed: Wednesday, December 25, 2024

    For the payment, the staff at the counter ask me to pay more in rental car. They told me, I did not pay to them(only pay to easyrentcar.com). I back to my country and check with credit card, it was paid to easyrentcar. Please follow up to me about the detail I had paid about 2,xxx K. Thank you.
    Read More >
  • Kushal Kumar

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Good service
    Read More >
  • D.H

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Car definitely exceeded my expectations, it was wonderful - large, new, clean - all perfect!
    Read More >
  • Frederica Anne

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    The service at the store was excellent.
    Read More >
  • Susan Gissing

    Copenhagen

    2 /10 Poor

    Reviewed: Wednesday, December 25, 2024

    I had already paid the full amount in China and applied for the necessary permits for other countries included in my order. However, at the car rental office in Copenhagen airport, a tall male staff member tried to deceive me, saying that their policy required road assistance insurance for driving in other countries. I told him I already had full coverage, and my platinum credit card provided global free roadside assistance. I even pointed out the clause in the rental car contract regarding the refusal to buy additional insurance. He lied, saying it was a company policy difference, and pressured me greatly by refusing to give me the car. Despite a long queue behind me and me being a mother with two children, tired and just about to start a wonderful trip, he greedily and deceitfully tried to force me to buy insurance. With extensive overseas driving experience, I firmly refused, but it wasn't until I was about to call the rental company that he pretended to give me the car, warning that next time, it wouldn't work. Remember, any additional insurance is optional. I will definitely file a complaint to the European headquarters. Fellow Chinese drivers, be firm in refusing unwanted insurance offers and seek help immediately if necessary.
    Read More >
  • Frederic Gregory

    Copenhagen

    6 /10 Average

    Reviewed: Wednesday, December 25, 2024

    Compared to my previous experience with Hertz, they push too many add-ons. Even though I clearly declined additional insurance during the rental process, it was still added, resulting in unnecessary charges.
    Read More >
  • Nicole Macadam

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    The service attitude was very good. I couldn't find the parking spot, and they sent a staff member to guide me. I rented a Golf automatic, but they upgraded it to an Audi A5 Coupe for free. The car was very new and smooth to drive.
    Read More >
  • Fanny Gibbon

    Copenhagen

    2 /10 Poor

    Reviewed: Wednesday, December 25, 2024

    Extremely poor company. Upon arrival, we only needed to pay around 1330, but they charged us over 3300. We immediately raised this issue with the staff, who told us that it was just a prepayment and wouldn't be deducted, so there was no need to worry. However, after we returned home, the amount had been deducted. We contacted Zuzuche, and they actively followed up on the issue, but the company forged our signatures on a bunch of insurance documents we never saw. It's outrageous to this extent! And while this issue was being resolved, another amount of over 1000 was deducted. Even after contacting them, we were still told it was a pre-authorization, and this amount is still not settled. We've rented cars abroad many times and never encountered something like this, especially in a country like Denmark. Truly, there are scoundrels everywhere! I will never rent from this company again.
    Read More >
  • Renata Oliver

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Great experience. The pick-up and drop-off were quick, the prices were fair, and the service was excellent.
    Read More >
  • Will Harper

    Copenhagen

    2 /10 Poor

    Reviewed: Wednesday, December 25, 2024

    Arbitrarily charging customers extra fees. Rented for 1000, charged 5000. Choose carefully!
    Read More >
  • Guy Haywood

    Copenhagen

    8 /10 Very good

    Reviewed: Wednesday, December 25, 2024

    Overall satisfied, but they forgot to send me an email
    Read More >
  • Richard Clement

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    We arrived close to 11 PM and 2 lovely staff members were still diligently working. They were organized and knew their responsibilities well. The parking lot was right near the rental center and a gentleman personally guided us there, which was much better than our experience in Amsterdam.
    Read More >
  • Cecilia Arnold

    Copenhagen

    2 /10 Poor

    Reviewed: Wednesday, December 25, 2024

    There was an elderly woman with white hair who had a very bad attitude. The credit card was fine, but the POS machine had issues and couldn't process the payment. I couldn't rent the car and didn't get my money back.
    Read More >
  • Deirdre Bartlett

    Copenhagen

    8 /10 Very good

    Reviewed: Wednesday, December 25, 2024

    Very good
    Read More >
  • Blair Ramsden

    Copenhagen

    4 /10 Average

    Reviewed: Wednesday, December 25, 2024

    The additional charges were not clearly explained during rental; necessary fees along the way were not specified.
    Read More >
  • Frank Milton

    Copenhagen

    6 /10 Average

    Reviewed: Wednesday, December 25, 2024

    The car you reserve is never the one you get. I wanted an SUV, but ended up with a coupe, and it had lower specs. My car wasn't even listed in your model series.
    Read More >
  • Novia Springhall

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Great service! They asked which countries we were visiting and provided an easy pass.
    Read More >
  • Basil Steinbeck

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Excellent service
    Read More >
  • Bradley Commons

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    The pick-up and drop-off processes were very quick. The store added an extra 2150 yuan fee, which included an additional driver for 500 yuan, driver insurance for 450 yuan, and fees for exiting Denmark costing 300 yuan, along with a bridge toll of 900 yuan. Additionally, there was a 5050 yuan deposit, totaling 7200 yuan. Upon returning the car, they charged a 3000 yuan damage fee because the car's underbody protection rubber was scraped off by sharp metal in the parking lot. We needed roadside assistance from the insurance, and the rescue personnel ensured the car was safe to drive before making minor repairs on-site, allowing us to continue our trip without further issues. We appreciate this very much.
    Read More >
  • Horace Kennedy

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Overall satisfied, the process was quite fast.
    Read More >
  • Eudora Dan

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Good service
    Read More >
  • David Noah

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    The staff was very welcoming.
    Read More >
  • Cora Hume

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Very satisfied, efficient.
    Read More >
  • Jessie Galbraith

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    The service was great. I booked a Volkswagen Golf but got a BMW 3 Series instead!!!
    Read More >
  • Sheila Warren

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Very satisfied
    Read More >
  • Thera Jeames

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    Very satisfied. The store staff were very friendly and patient, the process was clear, and there were no additional charges.
    Read More >
  • Ted Margery

    Copenhagen

    10 /10 Excellent

    Reviewed: Wednesday, December 25, 2024

    The rental location was easy to find. You need to take a shuttle bus to the rental center to complete the paperwork.
    Read More >
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