Ezi, Auckland City Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Ezi - Auckland City Information, Car Rental Instructions & Policies

Address

167 Beach Road, Auckland Central Auckland Central New Zealand 1010

Telephone

+64 9 377 0867 / 0800 545 000

Pick-up Instructions

Auckland City Ezi Car Rental depot is located at 167 Beach Road, Parnell, Auckland City (near Spark Arena).

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 100 years old

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Provisional licence is not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

NZD 50/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Tire chains rental

Prices and inventory depend on local stores.

NZD 5/day

capped at NZD 40

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Customers need to purchase and bear the cost of vehicle and passenger ferry tickets in advance, please consult local counter staff, there may be additional cross-island service fees.

Ferry Transportation: Allowed

Ezi allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.7 mi from Auckland Airport

Railway Stations

0.5 mi from Britomart Train Station

Hotels

0.3 mi from Avani Metropolis Residences

0.4 mi from Grand Mercure Auckland

0.5 mi from Star Victoria Serviced Apartments

Other Landmarks

0.5 mi from Sky Tower

1.3 mi from Auckland Harbour Bridge

1.8 mi from Mount Eden Domain

FIND ME A CHEAP RENTAL

Map view of Ezi Store Location

coordinates: -36.8501352 174.7715171

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 2.3
Vehicle cleanliness: 2.3
Spaciousness: 2.5
Counter staff: 2.5
Pick-up location: 2.5
Drop-off location: 2.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

NACHIKETH
Auckland
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
THANKS EZI FOR AN AWESOME EXPERIENCE... WE HAD A WONDERFUL TIME EXPLORING NORTH NEWZEALAND
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H.ELGHERIANI
Auckland
9.7 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Good service and friendly team.
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Anonymous
Auckland
9.7 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Consistently provides quick service for well priced rentals
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Sebastian Acheson
Auckland
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Nothing particularly satisfactory.
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George Anthony
Auckland
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Excellent!
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Bertram Toynbee
Auckland
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Not bad, a very good company.
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Tiffany Carl
Auckland
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The car was new and in excellent condition. The interior was very clean, overall very satisfactory.
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Max Adam
Auckland
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The car was very clean
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Yvette Haydn
Auckland
6 /10 Average
Reviewed: Tuesday, November 26, 2024
No Chinese service, couldn't consult on key issues, also incorrect return time on app resulted in extra charges
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Sabrina Salome
Auckland
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Satisfied
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Arno Harriman
Auckland
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Great car rental company
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Coral Edward
Auckland
2 /10 Poor
Reviewed: Tuesday, November 26, 2024
I believe this company purposely charges extra fees. When returning the car, they found a scratch on the windshield in less than half a minute, claiming we caused it. At the time, I didn't have the photos of the car from when we picked it up, so I thought it might have been our fault. Later, we found photos on my wife's phone showing the scratch was already there when we picked up the car. The EZi store clerk in Japan, who found the scratch within 30 seconds, confirmed the photos and assured me we would get a refund, saying they were 100% certain. I confirmed with him multiple times, and he said no additional proof was needed. But now, back in my home country, after waiting the promised five business days, the rental company is denying the refund. I believe they make money off minor damages like these. My advice is to avoid EZi Car Rental or make sure to thoroughly photograph the front and rear windshields. Other damages are usually obvious and don't need as much attention. Don't easily accept charges without evidence, especially for the windshield. Getting a refund is extremely difficult, and they might even go back on their word. However, I have to commend Zuzuche for their responsibility. Always rent through Zuzuche for better protection against such international rental companies' unethical practices.
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