From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3829817321
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3829817321
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Ezi, Auckland Domestic Car Rental

Ezi 1000+ ratings, 10 reviews

Auckland, Auckland Region, New Zealand

6.6 / 10 Average

Ezi - Auckland Domestic Information, Car Rental Instructions & Policies

Address

AKL Airport 5 Andrew McKee Avenue Auckland Airport New Zealand 2022

Telephone

+64 9 254 4397 / 0800 545 000

Pick-up Instructions

The Ezi - Auckland Domestic car rental location is in terminal

You can walk to the counter of Ezi - Auckland Domestic car rental.

You’ll find a convenient car rental experience when you hire a car at our Auckland Domestic Airport branch. On arriving at the airport, follow the signs to rental cars. Our branch is located opposite the pick up and drop off zone. From regional arrivals, come out the doors and turn left, walking down towards the foot bridge, you will see our branch opposite. If you want more information about our drop off process, please read drop off information. If you are requiring a vehicle collection outside of the operating hours, please ensure you discuss this with our helpful team when booking your vehicle so we can accomodate you.

Drop-off Instructions

Our Auckland Airport kiosk is conveniently located opposite the Airport Terminal Building. Returning a vehicle to our branch The entrance to the rental car park is off Fred Ladd Way and is on the ground level. Park in one of the Ezi allocated car parks and bring the keys into the Ezi office (entrance is inside the car park). Return your vehicle in the rental car section of the airport car park under our signage and come meet us at our kiosk. Returning a car after hours? Please use the after hours Key Drop situated next to the office door.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:30 -22:30
06:30 -22:30
06:30 -22:30
06:30 -22:30
06:30 -22:30
06:30 -22:30
06:30 -22:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 100 years old

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Provisional licence is not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
NZD 50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
NZD 5/day
capped at NZD 40

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Customers need to purchase and bear the cost of vehicle and passenger ferry tickets in advance, please consult local counter staff, there may be additional cross-island service fees.

Ferry Transportation: Allowed

Ezi allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Auckland Airport

Railway Stations

11.2 mi from Britomart Train Station

Hotels

2.3 mi from Naumi Auckland Airport

4.9 mi from Allenby Park Hotel

10.2 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

9 mi from Mount Eden Domain

11.1 mi from Sky Tower

11.3 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Ezi Store Location
coordinates: -37.0047861 174.789575

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.6 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Jim Blake

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Great experience, will rent again next time
    Read More >
  • Nat Watt

    Auckland

    8 /10 Very good

    Reviewed: Sunday, November 17, 2024

    Satisfied
    Read More >
  • Ives Barton

    Auckland

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    Lost items left in the car were not handled in a timely manner, even though I had just returned the car less than 10 minutes ago.
    Read More >
  • Ives Cooper

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Great location, new car, simple procedures, late hours
    Read More >
  • Booth Whittier

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Excellent
    Read More >
  • Yvonne Carllyle

    Auckland

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    For safety reasons, I scheduled a driving instructor to pick up the car with me, but the rental company refused to provide me with a vehicle!!!
    Read More >
  • Aldrich Lloyd

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Excellent
    Read More >
  • Boyd Nichol(s)

    Auckland

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    Ezi rental car company gave me the worst service I've experienced in my over ten years of renting cars. Especially during pickup, I encountered difficulties: First, they challenged my international driver's license translation because it lacked a New Zealand Transport Agency stamp and asked me to pay onsite for a translation service. Then they gave me a downgraded car. Since it was late, I had to pay onsite to upgrade to the car I originally booked.
    Read More >
  • Bradley Jefferson

    Auckland

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    Ezi Car Rental is the worst car rental company I have encountered in my over ten years of renting cars, especially regarding the pick-up service. First, they made things difficult because my international driver's license translation didn't have a New Zealand Transport Agency stamp, and I had to pay for their translation service on the spot. Then, they gave me a downgraded car, and since it was late, I had to pay for an upgrade to get the car I wanted.
    Read More >
  • Bill Graham

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Satisfied, very satisfied.
    Read More >
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