Autounion, Auckland Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Autounion - Auckland Airport Information, Car Rental Instructions & Policies

Address

Montgomerie road mangere 104 2022, New Zealand

Telephone

+6499490944 / +64210714671

Pick-up Instructions

The Autounion - Auckland Airport car rental location is located out of the airport

"For International arrivals, Exit the main terminal and walk to the 'Off-Site Shuttle Transfer', where the shuttle marked 'AutoUnion' will collect you. The walk is approximately 5-10 minutes. Please call 0064 99490944 to arrange pickup. If you can't use your phone, please use the free telephone number at the airport help desk. For Domestic arrivals: The shuttle area is just outside door 8 of Jet Star Terminal. You may also come directly to our office to pick up the car. Online check-in is mandatory for after-hours pickups. Please email us 24 hours before pick up on 'accounts@autounion.co.nz' to do the online check-in if you are arriving between 19.01-06.59 Autounion office: 104 Montgomerie Road, Māngere, Auckland 2022"

Drop-off Instructions

The office is located at: 104 Montgomerie Road, Māngere, Auckland 2022, New Zealand Which is the same location as pick up. You may also search for "Autounion Auckland Airport" on Google Maps.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -18:30	07:00 -18:30	07:00 -18:30	07:00 -18:30	07:00 -18:30	07:00 -18:30	07:00 -18:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

EUR 5/day

capped at EUR 35

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 6/day

capped at EUR 50

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 6/day

capped at EUR 35

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 6/day

capped at EUR 35

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 6/day

capped at EUR 35

Tire chains rental

Prices and inventory depend on local stores.

To be confirmed

capped at EUR 45

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

Autounion does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

EUR 2000-3500 for other car models.

NZD 6000 for Toyota Auris Hybrid,Picanto At,Volkswagen T-cross,Toyota C-hr,Toyota Yaris,Opel Corsa,Vw Polo,Volvo Xc60,Ford Galaxy,Volkswagen Multivan,Ford Mondeo,Skoda Kamiq,Toyota C Hr,Intermediate Elite,Kia Picanto,Benz Vito,Benz V Class,Toyota Prius,Peugeot 3008,Ford Kuga 4x4-4wd,Mercedes-benz Vito 9-sitzer,Toyota Rav4,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.7 mi from Auckland Airport

Railway Stations

9.4 mi from Britomart Train Station

Hotels

0.8 mi from Naumi Auckland Airport

5.3 mi from Allenby Park Hotel

8.5 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

7.2 mi from Mount Eden Domain

9.3 mi from Sky Tower

9.5 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL

Map view of Autounion Store Location

coordinates: -36.979998279474 174.77586116071

Guest Reviews

Total points： 7.4 / 10 Good

Vehicle condition: 2.8
Vehicle cleanliness: 0.8
Spaciousness: 0.6
Counter staff: 3.4
Pick-up location: 0.6
Drop-off location: 0.8
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Rob W
Auckland
8.7 /10 Very good
Reviewed: Wednesday, March 26, 2025
Yes recieved the correct car i requested
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E.Kikuchi
Auckland
8 /10 Very good
Reviewed: Wednesday, March 26, 2025
特にAutounion 自体に問題はありませんでした。問題はQEEQの資料に書いてあったAutounionの住所が間違っていたことです。車返却の為に早朝ナビの案内に従って行ったら、全く違う所に到着しました。そこにいたトラックの運転手に住所を見せたらここに間違いないという。QEEQに記載の住所が間違っていることが明確になり、私達は大変焦りました。帰国フライトは10:05で余裕なし。やむを得ず近くを走り回って偶然Autounionを見つけて事なきを得ました。但しこれはQEEQの問題でAutounionの問題ではないと思います。
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Dawn Meredith
Auckland
6 /10 Average
Reviewed: Wednesday, March 26, 2025
The service was average. They were closing in ten minutes and didn't send a car to pick me up from the airport. I had to wait until the next morning to get the car, causing me to spend the night at the airport.
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Dorothy Hansom
Auckland
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Great experience, very honest. I didn't inspect the car at pickup, and at return they found a crack in the glass. I was a bit nervous since I didn't buy extra insurance, but the staff who handled my rental quickly clarified that it was caused by the previous renter and assured me it wasn't my fault. This shows the company is very trustworthy. Kudos!
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Hale Benson
Auckland
8 /10 Very good
Reviewed: Wednesday, March 26, 2025
Overall satisfied, but some staff members need to improve their service quality.
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Cleveland Daisy
Auckland
6 /10 Average
Reviewed: Wednesday, March 26, 2025
The service attitude was mediocre. There was only one person handling procedures, and another person said he wasn't on duty. He saw me waiting and offered to assist. However, when he saw that I arrived an hour earlier than scheduled and refused to pay an additional 25 SGD, he told me to wait for his colleague to complete the paperwork. Later, the colleague also asked for the extra fee but gave me the car without charging after I insisted on waiting. Nonetheless, he just handed me the keys and I had to find and inspect the car myself. The car condition was poor, so I returned to the office and got a better one. The return process was smooth, and I returned the car an hour early, so it evened out. Haha.
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Candice Newman
Auckland
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Extremely satisfied
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Jesse Lamb
Auckland
6 /10 Average
Reviewed: Wednesday, March 26, 2025
The service was relatively slow.
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Kama Boswell
Auckland
2 /10 Poor
Reviewed: Wednesday, March 26, 2025
When we got there, we were persuaded to buy insurance, promising it could be refunded when returning the car. In the end, no refund was given. It's purely deceptive. Absolutely terrible.
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Belle Lynch
Auckland
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Good service.
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Valerie Stilwell
Auckland
6 /10 Average
Reviewed: Wednesday, March 26, 2025
The waiting time was too long
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G.Halliday
Auckland
7 /10 Good
Reviewed: Wednesday, March 26, 2025
Great little economic car
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L.ZHANG
Auckland
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
I am happy for your service
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Emily S.
Auckland
9 /10 Excellent
Reviewed: Wednesday, March 26, 2025
The staff were all great and moved as quickly as they could. When I missed the cut off for the pick up shuttle I went directly to Autounion the next morning as soon as they opened. It was busy with people picking up and dropping off but the process of getting the car was smooth. There was an issue with the check engine light coming on but it's a known issue so they told me not to worry about it. Overall it was a smooth process and I would rent with them again.
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A.Scripps
Auckland
4 /10 Average
Reviewed: Wednesday, March 26, 2025
The booking was convoluted, and set up in such as way to provide conflicting information. I had to spend an extra $100 on the car hire that I shouldn’t have if the advertised policy was followed.
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Jill
Auckland
6 /10 Average
Reviewed: Wednesday, March 26, 2025
The car was fine , not pristine but I was happy with that Thehand over was very rushed as staff wanted to leave for night . A few things were slightly tricky , no manual provided couldn't get bonnet to open to refil washer fluid Had trouble finding fuel cap cover lever first time Was a bit concerned as a solo female dropped her car off just before closing and a large family with young kids also and were told no shuttle available and they were closed. Foreign travellers and left high and dry with no ability or numbers to call for taxi etc and staff not interested to help. I also had trouble with pick up from airport as my flight in was a little late but luckily they did or I would have been scuppered. Im senior and NOT a techy person and had only data on my phone !!!. The shuttle driver was very helpful for me nut not for the other customers. I felt really sorry for them as the actual place is quite far from airport , on an Industrial estate and relatively isolated from public routes etc
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Alan
Auckland
7 /10 Good
Reviewed: Wednesday, March 26, 2025
Cars are old and worn out...mine was a hybrid with 200,000 km on it...no wonder the battery was useless
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Geraldine Evan
Auckland
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Excellent
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Boris Robert
Auckland
4 /10 Average
Reviewed: Wednesday, March 26, 2025
The deposit is incredibly high, 3000 dollars. However, if you purchase the in-store insurance, it can be reduced to 500 dollars. The amount held is too large, which is inconvenient.
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Ryan Malan
Auckland
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
The rental company is operated by Indians. The cars are relatively old, but their performance is acceptable.
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Nathan
Auckland
8 /10 Very good
Reviewed: Wednesday, March 26, 2025
Awesome staff and procedures. Just the car performance wasn't great
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