Alamo, Auckland International Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Auckland International Airport Information, Car Rental Instructions & Policies

Address

FRED LADD WAY, RAY EMERY DRIVE, AUCKLAND AIRPORT, AUCKLAND, 2022

Telephone

+6498703330

Pick-up Instructions

The Alamo - Auckland International Airport car rental location is in terminal

You can walk to the counter of Alamo - Auckland International Airport car rental.

Auckland Airport International Terminal Arrivals: 1. Once you clear customs and exit into the arrivals area. 2. Make your way-out to Door 8, cross the pedestrian crossing and follow the ‘Car Rentals’ sign to the Enterprise Rent-a-Car, Alamo, and National Car rental office in the AKL Airport Transport Hub. Domestic Terminal Arrivals: 1. After retrieving your luggage, exit through Door Number 4, located adjacent to the food court. 2. Cross the domestic terminal forecourt to reach the multi-level carpark building directly opposite. 3. Once inside the carpark, descend to the ground floor. 4. Look for Enterprise, Alamo, and National Car Rental office, which you'll find situated on the far left side of the building. If at any point you have trouble locating us, please don't hesitate to call +64 9 870 3330 for assistance.

Drop-off Instructions

Domestic return: Follow fred ladd way to the Car Rental Return car park, look for Enterprise/Alamo/National signs. International return: Follow Tom pearce dr, follow Car Rental Return to the car park, look for Enterprise/Alamo/National signs.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 13 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

Alamo does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4600 for Volkswagen Taigo,Fiat Mobi,Skoda Octavia,Skoda Octavia,Opel Adam,

NZD 5750 for Ford Fiesta,Skoda Octavia,Volvo Xc60,Passat,Renault Kadjar,Chevrolet Cruze,Toyota Proace,

NZD 4600-5750 for other car models.

Theft Insurance Excess differs by car model:

NZD 4600 for Volkswagen Taigo,Fiat Mobi,Skoda Octavia,Skoda Octavia,Opel Adam,

NZD 5750 for Ford Fiesta,Skoda Octavia,Volvo Xc60,Passat,Renault Kadjar,Chevrolet Cruze,Toyota Proace,

NZD 4600-5750 for other car models.

Third Party Liability Insurance Excess differs by car model:

NZD 4600 for Volkswagen Taigo,Fiat Mobi,Skoda Octavia,Skoda Octavia,Opel Adam,

NZD 5750 for Ford Fiesta,Skoda Octavia,Volvo Xc60,Passat,Renault Kadjar,Chevrolet Cruze,Toyota Proace,

NZD 4600-5750 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Auckland Airport

Railway Stations

11.2 mi from Britomart Train Station

Hotels

2.4 mi from Naumi Auckland Airport

4.9 mi from Allenby Park Hotel

10.3 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

9.1 mi from Mount Eden Domain

11.2 mi from Sky Tower

11.4 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: -37.00568 174.79029

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 5.7
Vehicle cleanliness: 5.7
Spaciousness: 5.7
Counter staff: 5.4
Pick-up location: 3.7
Drop-off location: 4.2
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

B.McFaul
Auckland
8.7 /10 Very good
Reviewed: Thursday, December 26, 2024
The car was brilliant and close to brand new.
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L.BROWN
Auckland
10 /10 Excellent
Reviewed: Thursday, December 26, 2024
All was reallygood!
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Adarsh Mehta
Auckland
9 /10 Excellent
Reviewed: Thursday, December 26, 2024
The car exceeded my expectations. Very very good. The Alamo pickup counter guy was also pretty damn helpful. The only Major Issue I had was a lack of proper Exact directions on WhatsApp or Google Maps for the Pickup and Drop off location of the car parking spot (exact), as it was very difficult to carry our luggage here and there whilst picking up because we could not easily find the car due to some confusion. But great service in every other aspect. Wonderful. Keep it up! :-)
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A.Jackson
Auckland
8 /10 Very good
Reviewed: Thursday, December 26, 2024
Had to wait over an hour before a vehicle was available, but when one was Available, it was a nice upgrade. The return was a nightmare, with no place to refuel nearby, and access at the Auckland International terminal very digfficult to find and very poorly signposted.
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Dorothy Hansom
Auckland
4 /10 Average
Reviewed: Thursday, December 26, 2024
It's just average.
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Pandora Harte
Auckland
10 /10 Excellent
Reviewed: Thursday, December 26, 2024
Great service without any additional sales pitches. The car was in very good condition with over 10,000 kilometers on it.
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Arlen Tracy
Auckland
10 /10 Excellent
Reviewed: Thursday, December 26, 2024
Excellent! They upgraded the vehicle for free, and the car was very new with just over ten thousand kilometers.
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