Mine was ok but worried about the overall experience for other client
Jill
New Zealand
Reviewed: Mon, Jan 27, 2025
About Autounion:6.0/10
The car was fine , not pristine but I was happy with that
Thehand over was very rushed as staff wanted to leave for night . A few things were slightly tricky , no manual provided couldn't get bonnet to open to refil washer fluid
Had trouble finding fuel cap cover lever first time
Was a bit concerned as a solo female dropped her car off just before closing and a large family with young kids also and were told no shuttle available and they were closed. Foreign travellers and left high and dry with no ability or numbers to call for taxi etc and staff not interested to help.
I also had trouble with pick up from airport as my flight in was a little late but luckily they did or I would have been scuppered. Im senior and NOT a techy person and had only data on my phone !!!.
The shuttle driver was very helpful for me nut not for the other customers. I felt really sorry for them as the actual place is quite far from airport , on an Industrial estate and relatively isolated from public routes etc
The service was decent, but the car was too old and lacked power. However, it was very fuel-efficient. Various warning lights kept flashing during the trip, and it was impossible to reach the rental company after their closing hours. QEEQ provided great service and quickly helped us get in touch. The rental company responded saying there's no issue and not to worry about the warning lights; just keep driving as usual. Anyway, we managed to drive for three days, covering nearly 1000 kilometers, and refueled twice, costing about 200 dollars.
The car was adequate had some bumps and scraps on the back fender, no cruise control on the model I pick up, how the hybrid was good on fuel for the expense fuel prices in NZ
About QEEQ:10.0/10
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Mine was ok but worried about the overall experience for other client
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