Hertz, Frankfurt-gallus Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Frankfurt-gallus Information, Car Rental Instructions & Policies

Address

CAMBERGER STRASSE 21

Telephone

+496924252626

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -19:00	07:00 -19:00	08:00 -13:00	10:00 -12:00	07:00 -19:00	07:00 -19:00	07:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Lexus Rx, Porsche Macan, Mystery Car, Range Rover Sport-diesel, Range Rover Sport, Bmw X5, Bmw X1, Audi Q8, Volkswagen T6 Caravelle 4x4 Incl. Gps

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

EUR 10.23/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 13.6/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 16.8/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 16.8/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Show More Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Switzerland Italy Austria Luxembourg Liechtenstein	EUR 41.65 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for G1 Polestar 2,Hr Hybrid,Cronos Grand Siena Virtus,Peugeot 3008,Nissan Qashqai,Ford Mondeo,Mercedes-benz Cla,Mercedes-benz Classe A,Fiat 500x,Mercedes Eqa Eqb,Hyundai Tucson,Mx 5 Cabrio,Volkswagen Passat,Opel Insignia,Ford Kuga,Opel Vivaro,Vw Passat,

EUR 1250 for Mercedes Cla Coupe',Ford Tourneo Custom,Peugeot 5008,

EUR 1500 for Mitsubishi Pajero,Ford Galaxy,Mercedes V-class,Bmw M440 Gran Coupé *model Guaranteed*,Maserati Levante,Mercedes Eqv-electric,Audi A4 Avant Automatica,Mercedes C-class,Porsche Macan,Toyota Prado,E Class Convertible-4wd,Kia Carnival,Volvo Xc90 Aut,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Mystery Car,

EUR 3000 for Model 3 Sr,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Audi Q8,Porsche Panamera,Audi A7 Sportback Aut.,Bmw M4 Cabrio,

EUR 850 for Renault Clio,

EUR 950 for Toyota C Hr,Ford Focus,Renault Traffic 59m3,Compact,Ford Focus,Ford Focus,Audi A3,Compact Elite,Crossback E Tense,Bmw 118d,Opel Corsa,Vw Caddy,Vauxhall Corsa E,Renault Kangoo,Fiat Panda,Transit Ft 280k,Xc40 Plug In,

EUR 950 for Toyota C Hr,

EUR 950 for Ford Focus,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Compact,

EUR 950 for Audi A3,

EUR 950 for Compact Elite,

EUR 950 for Crossback E Tense,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Opel Corsa,

EUR 950 for Vw Caddy,

EUR 3000 for Model 3 Sr,

EUR 1250 for Mercedes Cla Coupe',

EUR 1500 for Mitsubishi Pajero,

EUR 1500 for Ford Galaxy,

EUR 1150 for G1 Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Vauxhall Corsa E,

EUR 1150 for Hr Hybrid,

EUR 1150 for Cronos Grand Siena Virtus,

EUR 1150 for Peugeot 3008,

EUR 1150 for Nissan Qashqai,

EUR 950 for Renault Kangoo,

EUR 1150 for Ford Mondeo,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Fiat 500x,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Hyundai Tucson,

EUR 1500 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 1500 for Maserati Levante,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for Audi A4 Avant Automatica,

EUR 950 for Fiat Panda,

EUR 950 for Transit Ft 280k,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes C-class,

EUR 1500 for Porsche Macan,

EUR 1500 for Toyota Prado,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Kia Carnival,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Opel Insignia,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In,

EUR 1100 for Opel Vivaro,

EUR 1250 for Peugeot 5008,

EUR 1150 for Vw Passat,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Audi Q8,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Bmw M4 Cabrio,

EUR 1800 for Mystery Car,

EUR 150 for Renault Traffic 59m3,Vw Caddy,Renault Kangoo,Transit Ft 280k,Iveco Eurocargo 120e25,Opel Vivaro,

EUR 250 for Mitsubishi Pajero,Ford Galaxy,Mercedes V-class,Bmw M440 Gran Coupé *model Guaranteed*,Maserati Levante,Mercedes Eqv-electric,Audi A4 Avant Automatica,Mercedes C-class,Toyota Prado,E Class Convertible-4wd,Kia Carnival,Volvo Xc90 Aut,Mercedes Eqs,Merdedes Benz S-klasse,Mystery Car,

Theft Insurance Excess differs by car model:

EUR 1250 for Mercedes Cla Coupe',Ford Tourneo Custom,Peugeot 5008,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Mystery Car,

EUR 3000 for Model 3 Sr,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Audi Q8,Porsche Panamera,Audi A7 Sportback Aut.,Bmw M4 Cabrio,

EUR 850 for Renault Clio,

EUR 950 for Toyota C Hr,

EUR 950 for Ford Focus,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Compact,

EUR 950 for Audi A3,

EUR 950 for Compact Elite,

EUR 950 for Crossback E Tense,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Opel Corsa,

EUR 950 for Vw Caddy,

EUR 3000 for Model 3 Sr,

EUR 1250 for Mercedes Cla Coupe',

EUR 1500 for Mitsubishi Pajero,

EUR 1500 for Ford Galaxy,

EUR 1150 for G1 Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Vauxhall Corsa E,

EUR 1150 for Hr Hybrid,

EUR 1150 for Cronos Grand Siena Virtus,

EUR 1150 for Peugeot 3008,

EUR 1150 for Nissan Qashqai,

EUR 950 for Renault Kangoo,

EUR 1150 for Ford Mondeo,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Fiat 500x,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Hyundai Tucson,

EUR 1500 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 1500 for Maserati Levante,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for Audi A4 Avant Automatica,

EUR 950 for Fiat Panda,

EUR 950 for Transit Ft 280k,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes C-class,

EUR 1500 for Porsche Macan,

EUR 1500 for Toyota Prado,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Kia Carnival,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Opel Insignia,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In,

EUR 1100 for Opel Vivaro,

EUR 1250 for Peugeot 5008,

EUR 1150 for Vw Passat,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Audi Q8,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Bmw M4 Cabrio,

EUR 1800 for Mystery Car,

EUR 150 for Renault Traffic 59m3,Vw Caddy,Renault Kangoo,Transit Ft 280k,Iveco Eurocargo 120e25,Opel Vivaro,

EUR 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.8 mi from Frankfurt Airport

62.3 mi from Frankfurt Hahn Airport

Railway Stations

0.9 mi from Frankfurt Central Station

Hotels

1 mi from Le Méridien Frankfurt

1.9 mi from Turm Hotel

2.1 mi from Living Hotel Frankfurt by Derag

Other Landmarks

1.4 mi from Commerzbank Tower

1.8 mi from Eschenheim Tower

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 50.102256 8.645705

Guest Reviews

Total points： 5.0 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Bert Holt
Frankfurt
4 /10 Average
Reviewed: Monday, December 2, 2024
The online order specified a payment of 630.9 Euros at the store. Without any additional charges, they demanded 707.48 Euros at the store. The extra 76.58 Euros has not been refunded to me yet.
Read More >
Sandy Jenny
Frankfurt
6 /10 Average
Reviewed: Monday, December 2, 2024
The pick-up day was a Sunday. The previous customer had left the car in a mess, with the backseat floor mats and drawers full of cookie crumbs. They were reportedly fined 500 euros. The vehicle inspection staff explained that the cleaning company doesn't work on Sundays, so the car hadn't been cleaned after the last return. The employee ended up using a vacuum cleaner to clean the interior, and I even grabbed a cloth to wipe the exterior to speed up the process and remove any hidden scratches in the dust. This inspection staff member was very patient. My English is not good, but he carefully answered my questions. However, if you don't ask, they assume you understand, so be sure to ask for details. Additionally, the AD BLUE indicator was already low when we picked up the car. We were unfamiliar with diesel cars. The staff said we could buy AD BLUE at a gas station and get reimbursed with the receipt, but since we returned the car to a different location, the Munich train station staff only gave me an email to send the receipt photo to. I sent it for three days with no response, so we still don't know if we'll get our money back. Overall, this rental experience was more disappointing compared to renting in Japan or New Zealand.
Read More >