Hertz, Hamburg Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Hamburg Airport Information, Car Rental Instructions & Policies

Address

FUHLSBUTTEL AIRPORT,22335 HAMBURG,22335,DE

Telephone

+494059351371

Pick-up Instructions

The Hertz - Hamburg Airport car rental location is in terminal

You can walk to the counter of Hertz - Hamburg Airport car rental.

The branch is located in Terminal 2 of the airport and please proceed to counter and pick up the car.

Drop-off Instructions

A car rental return sign can be seen near the parking lot of the airport . Follow it and drive directly into the first floor of the parking building, which is next to the Car Rental Centre at the airport. After parking the car, please go to the counter and ask the staff to inspect the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	08:00 -16:00	10:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes S-class, Volvo Xc60, Toyota Proace Verso 6pax, Volkswagen Touareg, Landrover Range Rover Sport, Range Rover Sport, Kia Xceed, Volvo Xc60, Volkswagen T6 Caravelle 4x4 Incl. Gps

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 13.6/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 16.2/day

capped at EUR 100.8

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 16.8/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 16.8/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Show More Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Switzerland Italy Austria Luxembourg Liechtenstein	EUR 41.65 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for G1 Polestar 2,Toyota Corolla,Mercedes Classe A Automatique,Nissan Qashqai,Opel Grandland,Ford Mondeo,Mercedes-benz Cla,Mercedes-benz Classe A,Mercedes B Class,Vw Id4,Bmw X1,Fiat 500 Cabrio Or Similar,Nissan Versa Sense Aut A/a,Vauxhall Insignia,Nissan Qashqai 5 Doors,Lwb High Roof,F Vw Passat,

EUR 1250 for Toyota Camry,Ford Tourneo,Vauxhall Zafira,

EUR 1500 for Mitsubishi Pajero Sport,Description Not Available,Mercedes V-class,I Chrysler 300,Mercedes-benz E Klasse 4x4 (gps),Mercedes Eqv-electric,Class E,Lexus Es,Volvo Xc60,Bmw X3 4x4--4wd,E Class Convertible-4wd,Benz Vito,Volvo Xc90 Aut,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Toyota Proace Verso 6pax,

EUR 3000 for Tesla Model 3-electric,Tesla Model 3-electric,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Sportback Aut.,Mini Cooper Automatic Or Similar,

EUR 850 for Economy,

EUR 950 for Ford Focus,Opel Astra,Daily 35 C15v,Opel Crossland X,Seat Leon Sportstourer,Opel Crossland,Ford Focus,Mercedes A Class,Compact Elite,Peugeot E 2008,Bmw 118d,Peugeot 208,Mercedes Sprinter 213,Peugeot E 208-electric,Volkswagen Caddy,Fiat Panda/fiat 500,Fiat Fiorino,Xc40 Plug In,

EUR 950 for Ford Focus,

EUR 950 for Opel Astra,

EUR 950 for Daily 35 C15v,

EUR 950 for Opel Crossland X,

EUR 950 for Seat Leon Sportstourer,

EUR 950 for Opel Crossland,

EUR 950 for Mercedes A Class,

EUR 950 for Compact Elite,

EUR 950 for Peugeot E 2008,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Peugeot 208,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Tesla Model 3-electric,

EUR 1250 for Toyota Camry,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Description Not Available,

EUR 1150 for G1 Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Peugeot E 208-electric,

EUR 1150 for Toyota Corolla,

EUR 1150 for Mercedes Classe A Automatique,

EUR 1150 for Nissan Qashqai,

EUR 1150 for Opel Grandland,

EUR 950 for Volkswagen Caddy,

EUR 1150 for Ford Mondeo,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Mercedes B Class,

EUR 1150 for Vw Id4,

EUR 1150 for Bmw X1,

EUR 1500 for I Chrysler 300,

EUR 1500 for Mercedes-benz E Klasse 4x4 (gps),

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo,

EUR 1500 for Class E,

EUR 950 for Fiat Panda/fiat 500,

EUR 950 for Fiat Fiorino,

EUR 1150 for Fiat 500 Cabrio Or Similar,

EUR 1500 for Lexus Es,

EUR 1500 for Volvo Xc60,

EUR 1500 for Bmw X3 4x4--4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Benz Vito,

EUR 1150 for Nissan Versa Sense Aut A/a,

EUR 1150 for Vauxhall Insignia,

EUR 1150 for Nissan Qashqai 5 Doors,

EUR 950 for Xc40 Plug In,

EUR 1100 for Lwb High Roof,

EUR 1250 for Vauxhall Zafira,

EUR 1150 for F Vw Passat,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Mini Cooper Automatic Or Similar,

EUR 1800 for Toyota Proace Verso 6pax,

EUR 150 for Daily 35 C15v,Mercedes Sprinter 213,Volkswagen Caddy,Fiat Fiorino,Mercedes Sprinter 10m3,Lwb High Roof,

EUR 250 for Mitsubishi Pajero Sport,Description Not Available,Mercedes V-class,I Chrysler 300,Mercedes-benz E Klasse 4x4 (gps),Mercedes Eqv-electric,Class E,Lexus Es,Bmw X3 4x4--4wd,E Class Convertible-4wd,Benz Vito,Volvo Xc90 Aut,Bmw Ix3,Merdedes Benz S-klasse,Toyota Proace Verso 6pax,

Theft Insurance Excess differs by car model:

EUR 1250 for Toyota Camry,Ford Tourneo,Vauxhall Zafira,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Merdedes Benz S-klasse,Toyota Proace Verso 6pax,

EUR 3000 for Tesla Model 3-electric,Tesla Model 3-electric,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Sportback Aut.,Mini Cooper Automatic Or Similar,

EUR 850 for Economy,

EUR 950 for Ford Focus,

EUR 950 for Opel Astra,

EUR 950 for Daily 35 C15v,

EUR 950 for Opel Crossland X,

EUR 950 for Seat Leon Sportstourer,

EUR 950 for Opel Crossland,

EUR 950 for Mercedes A Class,

EUR 950 for Compact Elite,

EUR 950 for Peugeot E 2008,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Bmw 118d,

EUR 950 for Peugeot 208,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Tesla Model 3-electric,

EUR 1250 for Toyota Camry,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Description Not Available,

EUR 1150 for G1 Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Peugeot E 208-electric,

EUR 1150 for Toyota Corolla,

EUR 1150 for Mercedes Classe A Automatique,

EUR 1150 for Nissan Qashqai,

EUR 1150 for Opel Grandland,

EUR 950 for Volkswagen Caddy,

EUR 1150 for Ford Mondeo,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Mercedes B Class,

EUR 1150 for Vw Id4,

EUR 1150 for Bmw X1,

EUR 1500 for I Chrysler 300,

EUR 1500 for Mercedes-benz E Klasse 4x4 (gps),

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo,

EUR 1500 for Class E,

EUR 950 for Fiat Panda/fiat 500,

EUR 950 for Fiat Fiorino,

EUR 1150 for Fiat 500 Cabrio Or Similar,

EUR 1500 for Lexus Es,

EUR 1500 for Volvo Xc60,

EUR 1500 for Bmw X3 4x4--4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Benz Vito,

EUR 1150 for Nissan Versa Sense Aut A/a,

EUR 1150 for Vauxhall Insignia,

EUR 1150 for Nissan Qashqai 5 Doors,

EUR 950 for Xc40 Plug In,

EUR 1100 for Lwb High Roof,

EUR 1250 for Vauxhall Zafira,

EUR 1150 for F Vw Passat,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Merdedes Benz S-klasse,

EUR 3600 for Audi A7 Sportback Aut.,

EUR 3600 for Mini Cooper Automatic Or Similar,

EUR 1800 for Toyota Proace Verso 6pax,

EUR 150 for Daily 35 C15v,Mercedes Sprinter 213,Volkswagen Caddy,Fiat Fiorino,Mercedes Sprinter 10m3,Lwb High Roof,

EUR 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Hamburg Airport

9.7 mi from Hamburg-Finkenwerder Airport

Railway Stations

5.2 mi from Hamburg Dammtor Station

5.8 mi from Hamburg Central Station

6.3 mi from Hamburg-Altona Train Station

Other Landmarks

3.6 mi from Alstertal District

4 mi from Poppenbüttel Memorial

5.6 mi from Inner Alster Lake

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 53.636338 9.994577

Guest Reviews

Total points： 6.4 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Humphrey Marlowe
Hamburg
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Everything was very convenient and fast, but there was an additional charge of 50 euros for an extra driver.
Read More >
Kevin MacPherson
Hamburg
10 /10 Excellent
Reviewed: Friday, January 3, 2025
Service from Hertz was excellent, very satisfied.
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Rachel Rose
Hamburg
10 /10 Excellent
Reviewed: Friday, January 3, 2025
The car rental company provided excellent service. They were attentive and considerate throughout the whole process. Very satisfied.
Read More >
Larry Bryan
Hamburg
8 /10 Very good
Reviewed: Friday, January 3, 2025
Convenient and good service
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Norton Simpson
Hamburg
10 /10 Excellent
Reviewed: Friday, January 3, 2025
The car rental service was exceptional. Even though I couldn't understand what they were saying, I could feel their patience while they explained things to us. Just for that, it's a full score.
Read More >
Yedda Lucy
Hamburg
2 /10 Poor
Reviewed: Friday, January 3, 2025
Booked a Volvo and paid, but was given a rear-wheel-drive Opel. The steering wheel struggled occasionally on the highway. Why not offer a free upgrade when the car is unavailable?
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Alger Constance
Hamburg
4 /10 Average
Reviewed: Friday, January 3, 2025
The Hertz in Hamburg had very few cars. I reserved an automatic, but they were not prepared with the right vehicle at all. There were no automatic cars available. After waiting for two to three hours, they finally arranged an automatic car, but it wasn't the model I had booked. Very disappointing.
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Valentina Bethune
Hamburg
2 /10 Poor
Reviewed: Friday, January 3, 2025
Long lines
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Kirk North
Hamburg
2 /10 Poor
Reviewed: Friday, January 3, 2025
I was charged a violation handling fee without receiving any fines.
Read More >