Hertz, Ayers Rock Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Ayers Rock Airport Information, Car Rental Instructions & Policies

Address

Coote Road Ayers Rock (Yulara) , Northern Territory 0872 Australia

Telephone

0889576490

Pick-up Instructions

The Hertz - Ayers Rock Airport car rental location is in terminal

You can walk to the counter of Hertz - Ayers Rock Airport car rental.

The store is located within the airport, walking distance only.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -15:30	09:00 -15:30	09:00 -15:30	09:00 -15:30	09:00 -15:30	09:00 -15:30	09:00 -15:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 5.50/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 22/day

capped at AUD 88

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 22/day

capped at AUD 88

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 22/day

capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island

Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Opel Mokka,

AUD 5500 for Toyota Yaris,

AUD 5500 for Toyota Corolla,

AUD 5500 for Hyundai I30 Matic,

AUD 5500 for Mg Zs Excite,

AUD 5500 for Nissan Juke,

AUD 6001 for Jeep Renegade Or Similar,

AUD 6001 for Q4 6 Pallet Gates Dropsides,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Traffic,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Volkswagen Golf Gti,

AUD 0 for Kia Rio,

AUD 0 for Honda City 1.0t,

AUD 0 for Toyota Aygo,

AUD 5500 for Nissan March,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Volvo Xc60 Hybride,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Ford Everest,

AUD 6001 for Mitsubishi Pajero(diesel),

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Toyota Hilux Sr-5 4wd Dual Cab,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Trafic Combi,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Mercedes,

AUD 6001 for Audi Q7,

AUD 0 for T6 14 Pallet Curtainsider Lift,

AUD 6001 for K6 22 Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Volkswagen Multivan,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota Rav 4 Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Benz Vito 4x4-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 7900 for Audi Sq5 Inc-4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Peugeot Partner,

AUD 0 for Chevrolet Van Express 15 Pax,

AUD 0 for Volvo S60,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for U2 Mercedes Glc 4x4 Gps,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Benz Vito,

AUD 5500 for Audi A6,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes-benz Vito 9-sitzer,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Toyota Hiace,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Opel Mokka,

AUD 5500 for Toyota Yaris,

AUD 5500 for Toyota Corolla,

AUD 5500 for Hyundai I30 Matic,

AUD 5500 for Mg Zs Excite,

AUD 5500 for Nissan Juke,

AUD 6001 for Jeep Renegade Or Similar,

AUD 6001 for Q4 6 Pallet Gates Dropsides,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Traffic,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Volkswagen Golf Gti,

AUD 0 for Kia Rio,

AUD 0 for Honda City 1.0t,

AUD 0 for Toyota Aygo,

AUD 5500 for Nissan March,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Volvo Xc60 Hybride,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Ford Everest,

AUD 6001 for Mitsubishi Pajero(diesel),

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Toyota Hilux Sr-5 4wd Dual Cab,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Trafic Combi,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Mercedes,

AUD 6001 for Audi Q7,

AUD 0 for T6 14 Pallet Curtainsider Lift,

AUD 6001 for K6 22 Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Volkswagen Multivan,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota Rav 4 Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Benz Vito 4x4-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 7900 for Audi Sq5 Inc-4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Peugeot Partner,

AUD 0 for Chevrolet Van Express 15 Pax,

AUD 0 for Volvo S60,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for U2 Mercedes Glc 4x4 Gps,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Benz Vito,

AUD 5500 for Audi A6,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes-benz Vito 9-sitzer,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Toyota Hiace,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Opel Mokka,

AUD 5500 for Toyota Yaris,

AUD 5500 for Toyota Corolla,

AUD 5500 for Hyundai I30 Matic,

AUD 5500 for Mg Zs Excite,

AUD 5500 for Nissan Juke,

AUD 6001 for Jeep Renegade Or Similar,

AUD 6001 for Q4 6 Pallet Gates Dropsides,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Traffic,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Volkswagen Golf Gti,

AUD 0 for Kia Rio,

AUD 0 for Honda City 1.0t,

AUD 0 for Toyota Aygo,

AUD 5500 for Nissan March,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Volvo Xc60 Hybride,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Ford Everest,

AUD 6001 for Mitsubishi Pajero(diesel),

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Toyota Hilux Sr-5 4wd Dual Cab,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Trafic Combi,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Mercedes,

AUD 6001 for Audi Q7,

AUD 0 for T6 14 Pallet Curtainsider Lift,

AUD 6001 for K6 22 Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Volkswagen Multivan,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota Rav 4 Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Benz Vito 4x4-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 7900 for Audi Sq5 Inc-4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Peugeot Partner,

AUD 0 for Chevrolet Van Express 15 Pax,

AUD 0 for Volvo S60,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for U2 Mercedes Glc 4x4 Gps,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Benz Vito,

AUD 5500 for Audi A6,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes-benz Vito 9-sitzer,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Toyota Hiace,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Ayers Rock Airport

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: -25.1861415 130.9734014

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 1.8
Vehicle cleanliness: 2.3
Spaciousness: 1.7
Counter staff: 1.6
Pick-up location: 2.2
Drop-off location: 2.2
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Allison
Ayers Rock
9 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Dislike: Returning the vehicle I was unsure if there would be any additional charges (such as for damage, or extra km). I had to request a Hertz staff member to look over the vehicle and assure me there would be no charges for any damage (although I did not sign anything, and nor did the Hertz staff member). The staff member also did not check the mileage on the car to know if I had driven further than the included mileage. Thus, I am still checking my credit card transactions hoping there will be no surprises from Hertz!!!!!
Read More >
B.DixonScheirich
Ayers Rock
9.2 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Like: car in good condition ,drove well
Dislike: expensive daily rates in central Australia
Read More >
S.Kumarage
Ayers Rock
6 /10 Average
Reviewed: Wednesday, November 6, 2024
I was shocked to find out that you had rented me a car with tyres that did not confirm to even a minimum legal requirement what so ever. We had a Blow-Out at a very inconvenient place where temperatures soaring near 90F. We had to reroute ourselves to a busier but a longer route as we were concerned about driving on a short cut that was not a main highway. Flat tyres can happen but blow-outs shouldn't happen! We managed to get back to Alice Springs without further incident, took the car to Beurepaires a tire repair shop and upon inspection by them they had some expletive words to describe the condition of at least two of the three remaining tires on the vehicle. They were shocked that Hertz would rent a car with tyres of this condition. and kept repeating that its illegal for you to have done so. They were so disturbed about it that the manager Cain took it upon himself to call the local Hertz office in Alice Springs and spoke with I believe the Name was Tasha (General Manager) who told him to refer me to Alice City TyrePower who again immediately Condemned the tyres and was shocked that Hertz rented a car with tyres in the condition that they were. They got authorization from Hertz to replace all 4 tyres . The whole thing consumed my whole morning and and also pretty much ruined the entire previous day. Hertz! do you realize the dangers of driving a car with bad tyres some with visible inner wires exposed. I have pictures of them and you don't need to take my word for it just ask your authorized Tyre Dealer in Alice Springs and the second Dealer who is fully prepared to give evidence of the fact that you had illegal tyres on the vehicle. Is Hertz Australia so indifferent to human life that you try to squeeze out a few more kilometers to increase your profits. Do you have any remorse to the fact that you could have killed me and my family due to your negligence. I have written separately to Hertz Customer Service, no response yet other than an auto acknow
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Anonymous
Ayers Rock
8.7 /10 Very good
Reviewed: Wednesday, November 6, 2024
It was not good to not prepared booster sheets although I have ordered those. We had to wait for that in the car.
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Yvonne Carllyle
Ayers Rock
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Very good! Patient service, straightforward return with no inspection!
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Bertram Nahum
Ayers Rock
2 /10 Poor
Reviewed: Wednesday, November 6, 2024
The store did not provide a Japanese car, but instead gave us a Korean business vehicle, insisting they are not a car manufacturer and even claimed it's better since it has two more seats. Their attitude was extremely bad and made us very angry! You should know that without an SUV, many wilderness spots in Australia are inaccessible! We paid in full and were completely dissatisfied with the service and the vehicle provided!!!
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Angela Perkin
Ayers Rock
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
The staff were very nice and spoke English slowly to ensure we understood. They were also very patient with our repeated questions.
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Fanny Gibbon
Ayers Rock
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Picking up and returning the car was very convenient. There were not many people renting, so we didn't have to wait in line at all. The staff were very friendly and, even though we don't speak English, they helped us complete the car rental process quickly. They did not try to sell us any additional products or services.
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Riva Walkley
Ayers Rock
6 /10 Average
Reviewed: Wednesday, November 6, 2024
Staff arrived late. Return time was unclear.
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Rupert Hansom
Ayers Rock
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
The counter was easy to find. Picked up the keys and collected the car. Drove off.
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Annabelle Robeson
Ayers Rock
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Good
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Alger Constance
Ayers Rock
4 /10 Average
Reviewed: Wednesday, November 6, 2024
The reservation indicated I had to pay around $148 at the counter, but the rental company added $6 for road assistance and $12 for insurance without asking me, which should have made the total around $166. However, I was ultimately charged approximately $180.
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Polly Spenser
Ayers Rock
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Easy pickup and drop-off process
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Muriel Aldington
Ayers Rock
8 /10 Very good
Reviewed: Wednesday, November 6, 2024
The airport is small, making it easy to find the car rental counter.
Read More >
Adelaide Rayleign
Ayers Rock
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Excellent service.
Read More >
Jason Burne-Jones
Ayers Rock
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
First time renting from Hertz, had a great experience!
Read More >
Jerome Stephen
Ayers Rock
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Hertz truly lives up to its reputation as a leading car rental company. The service was excellent. We picked up the car at Uluru Airport, with the counter located right next to the baggage claim area in the terminal. Though there were multiple rental counters, the queue for Hertz was the longest. There were three staff members handling the rentals, and the process was quite fast. A handsome young man helped us with the paperwork, and within no time, we had signed the contract and received the keys. We were involved in an accident, so upon returning the car, we asked for an inspection. Coincidentally, it was the same guy who had assisted us during pickup. He inquired about the accident, took photos of the damaged areas, and upon learning that we had insurance, reassured us not to worry. He logged the damage in the system, and that was it.
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