Unsure on returning the vehicle

Allison

Australia

Reviewed: Mon, May 14, 2018

About Hertz: 9.0 /10

Dislike: Returning the vehicle I was unsure if there would be any additional charges (such as for damage, or extra km). I had to request a Hertz staff member to look over the vehicle and assure me there would be no charges for any damage (although I did not sign anything, and nor did the Hertz staff member). The staff member also did not check the mileage on the car to know if I had driven further than the included mileage. Thus, I am still checking my credit card transactions hoping there will be no surprises from Hertz!!!!!

Hertz

Ayers Rock Airport(AYQ)

Ayers Rock

Australia

Compact | Toyota Corolla Hatchback or similar

1 days rental

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Rupert Hansom

Australia

1 days rental

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Ayers Rock Airport(AYQ)

Ayers Rock

Australia

Reviewed: Wed, Nov 2, 2016

About Hertz: 10.0 /10

The counter was easy to find. Picked up the keys and collected the car. Drove off.

About QEEQ: 10.0 /10

Fanny Gibbon

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Ayers Rock Airport(AYQ)

Ayers Rock

Australia

Reviewed: Tue, Jul 26, 2016

About Hertz: 10.0 /10

Picking up and returning the car was very convenient. There were not many people renting, so we didn't have to wait in line at all. The staff were very friendly and, even though we don't speak English, they helped us complete the car rental process quickly. They did not try to sell us any additional products or services.

Bertram Nahum

Australia

1 days rental

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Ayers Rock Airport(AYQ)

Ayers Rock

Australia

Reviewed: Mon, Oct 12, 2015

About Hertz: 2.0 /10

The store did not provide a Japanese car, but instead gave us a Korean business vehicle, insisting they are not a car manufacturer and even claimed it's better since it has two more seats. Their attitude was extremely bad and made us very angry! You should know that without an SUV, many wilderness spots in Australia are inaccessible! We paid in full and were completely dissatisfied with the service and the vehicle provided!!!