Good

The counter was easy to find. Picked up the keys and collected the car. Drove off.

Staff arrived late. Return time was unclear.

The staff were very nice and spoke English slowly to ensure we understood. They were also very patient with our repeated questions.

Dislike: Returning the vehicle I was unsure if there would be any additional charges (such as for damage, or extra km). I had to request a Hertz staff member to look over the vehicle and assure me there would be no charges for any damage (although I did not sign anything, and nor did the Hertz staff member). The staff member also did not check the mileage on the car to know if I had driven further than the included mileage. Thus, I am still checking my credit card transactions hoping there will be no surprises from Hertz!!!!!