From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3248000362
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3248000362
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Europcar, Kuala Lumpur Car Rental

Europcar 1000+ ratings, 10 reviews

Kuala Lumpur, Selangor, Malaysia

6.7 / 10 Average

Europcar - Kuala Lumpur Information, Car Rental Instructions & Policies

Address

UNIT 01-18, LEVEL 1 WISMA UOA II, JALAN PINANG 50450 KUALA LUMPUR Malaysia

Telephone

+60133998818 / +60102984062

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
MYR 15/day
capped at MYR 150
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
MYR 21.2/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
MYR 15/day
capped at MYR 150
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
MYR 15/day
capped at MYR 150
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
MYR 15/day
capped at MYR 150

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 1000-2500

Theft Insurance Excess:

MYR

Third Party Liability Insurance Excess:

MYR

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

27.5 mi from Kuala Lumpur International Airport

Railway Stations

0.7 mi from Ampang Park Station

1.6 mi from Old Kuala Lumpur Railway Station

Hotels

0.1 mi from The RuMa Hotel and Residences

0.1 mi from Vipod Residence KLCC Pavilion

0.1 mi from Marc A-23A-10 by SYNC

Other Landmarks

0.4 mi from Petronas Twin Towers

1.2 mi from Petaling Street

1.7 mi from Istana Negara Malaysia Palace

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 3.1527 101.7125

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.7 / 10 Average

  • Vehicle condition: 2.6
  • Vehicle cleanliness: 3.2
  • Spaciousness: 3.0
  • Counter staff: 3.0
  • Pick-up location: 2.8
  • Drop-off location: 2.8
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Saturday, December 28, 2024

    The only downside from Europcar was that the car was really old and out dated. We did rent a similar car category from the airport 2 days back and we got an excellent car but this one wasn't great, old, needed a lot of pressure to raise up on the highways. Otherwise the staff at KL downtown was great and the explanation given to us by Tanu (europcar staff at KL downtown) was good too.
    Read More >
  • S.Sampat

    Kuala Lumpur

    7.3 /10 Good

    Reviewed: Saturday, December 28, 2024

    The car was not how I expected as it was quite old. I paid more and chose Europcar as I have experienced cars as good as new. This vehicle had run a lot of kms and was not at all fuel efficient as it was old and not maintained. Just the outside was good... this is not expected from Europcar.
    Read More >
  • K.Anuar

    Kuala Lumpur

    7.7 /10 Good

    Reviewed: Saturday, December 28, 2024

    The pick up and checking process was too long
    Read More >
  • Anonymous

    Kuala Lumpur

    6 /10 Average

    Reviewed: Saturday, December 28, 2024

    Friendly staff.
    Read More >
  • Hamiltion O'Connor

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Saturday, December 28, 2024

    Very good
    Read More >
  • Gavin Dora

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Saturday, December 28, 2024

    The store procedures were very quick, there was no hard selling of insurance or other services. The Indian lady's service attitude was very good. The car inspection during pickup was thorough, but not as careful during return. They didn't provide Touch 'n Go or a phone holder. You can buy a highway card at the metro station.
    Read More >
  • Lee Doyle

    Kuala Lumpur

    2 /10 Poor

    Reviewed: Saturday, December 28, 2024

    Not bad.
    Read More >
  • Marsh Carey

    Kuala Lumpur

    6 /10 Average

    Reviewed: Saturday, December 28, 2024

    Service attitude was okay. Added them on WeChat, but they mostly ignored us. Might be due to language barriers.
    Read More >
  • Maria Felix

    Kuala Lumpur

    2 /10 Poor

    Reviewed: Saturday, December 28, 2024

    I was charged 182 dollars when returning the car, which is a complete rip-off! They said it was for a crack in the glass. How could anyone have seen that when picking up the car in an underground parking lot? I even went back the next morning to show them, and they told me to wait until I returned the car. Now, they're charging me and taking 182 dollars from my deposit! Is this rental company known for these practices? Are they really in need of money? Future renters, beware!
    Read More >
  • Milo Ruth

    Kuala Lumpur

    8 /10 Very good

    Reviewed: Saturday, December 28, 2024

    Satisfactory
    Read More >
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