From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9215494356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9215494356
logo_img

Europcar, Cancun International Airport Car Rental

Europcar 2000+ ratings, 19 reviews

Cancun, Quintana Roo, Mexico

7.2 / 10 Good

Best Price Car Rentals at Cancun Airport(CUN)

Last updated on: December 19, 2024

Europcar - Cancun International Airport Information, Car Rental Instructions & Policies

Address

CARRETERA CANCUN - CHETUMAL KM 22

Telephone

+529988860063 / +529985000016

Pick-up Instructions

The Europcar - Cancun International Airport car rental location is in terminal

You can walk to the counter of Europcar - Cancun International Airport car rental.

Service provided by Europcar. After exiting the terminal building, cross the road to the car park, walk through the car park, and you will find the Europcar office on the other side of the road.

Drop-off Instructions

Please return to the car rental return car park, then take the free shuttle back to the airport. Google map link:https://maps.app.goo.gl/GTiTThGKMi9xUxxe9

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of USD 6 - 19.14639 per day approximately.

Senior Driver Fee applies at 65 - 69 years old with charge of USD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 10/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 10/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 2500 for Bmw 1 Series,

USD 1800 for other car models.

Theft Insurance Excess differs by car model:

USD 2500 for Bmw 1 Series,

USD 1800 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Cancun Airport

Hotels

1.5 mi from Comfort Inn Cancun Aeropuerto

1.6 mi from Courtyard By Marriott Cancun Airport

1.7 mi from Fairfield Inn & Suites by Marriott Cancun Airport

Other Landmarks

8.5 mi from Ceviche's Fountain

8.6 mi from Mercado 28

8.8 mi from Cancun Government Palace

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 21.0415 -86.8727

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.2 / 10 Good

  • Vehicle condition: 4.5
  • Vehicle cleanliness: 4.7
  • Spaciousness: 4.2
  • Counter staff: 2.8
  • Pick-up location: 4.8
  • Drop-off location: 4.9
  • Pick-up time: over 60 mins
  • Drop-off time: 10-30 mins
  • S.Tartakovsky

    Cancun

    6.3 /10 Average

    Reviewed: Sunday, December 22, 2024

    First they lied about the rate, and forced me to buy the insurance. Then they didn’t have the car and we had to wait for almost 3 hours to get a car! Kept lying and saying that in 5 Mins it will be ready.
    Read More >
  • Anonymous

    Cancun

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.
    Read More >
  • A.Sorial

    Cancun

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Very bad experience overall. The car rate was $20 a day. They wanted to charge me $110 a day for insurance. I have to get a car somewhere else. Terrible company.
    Read More >
  • M.Blanno

    Cancun

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Eerie car don’t respect the conditions I have tu pay more Mony for insurance and the rent was the more expensive rent I paid in hole my life, very very bad!!! Experience
    Read More >
  • A.Braga

    Cancun

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    Terrible experience trying to push the Extra protection
    Read More >
  • Anonymous

    Cancun

    6.3 /10 Average

    Reviewed: Sunday, December 22, 2024

    Initially wanted to charge a "safety deposit" of 12,000 USD on our American Express Platinum card. No kidding. Then want to charge us $140 extra for LIA coverage. Lists displayed publicly were showing a different price (lol). Agent told us listings were outdated just to have us pay more. We found the listings were perfectly valid, so he made up another excuse (lol). After showing detailed coverage included with the card and losing almost one hour, agent "mysteriously" discovered an insurance package for half the price (he entered manually a 60% discount... which means he knew exactly what he was doing). Borderline scammy. Drop off went super well with a nice lady but pickup left a bitter taste.
    Read More >
  • Anonymous

    Cancun

    7 /10 Good

    Reviewed: Sunday, December 22, 2024

    Mandatory third party insurance
    Read More >
  • Anonymous

    Cancun

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Voiture correcte, gros problèmes informatiques à notre arrivée, mauvaise gestion des clients. Pas une bouteille d'eau. On a perdu beaucoup beaucoup beaucoup beaucoup de temps alors que nous étions très fatigués de notre vol.
    Read More >
  • P.Trivisonno

    Cancun

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The price don't was the same in the rental was more high than expected
    Read More >
  • C.Johnson

    Cancun

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    We experienced very good service and the car was in excellent condition. However, we were surprised to learn that since we didn't purchase insurance in Mexico (our US insurance covered international) we had to put a deposit of $8,000 down on our credit card in case we didn't return the car. Luckily we had a high enough credit limit to do this and they never actually charged our card.
    Read More >
  • Anonymous

    Cancun

    5.7 /10 Average

    Reviewed: Sunday, December 22, 2024

    The car they wanted to give me (Aveo) was smaller that the one I rented. Had to pay more for a bigger more (Kia Forte). They didn't recognize the insurance I bought from easyrentacar (AXA) ; tried to call the phone number AXA gives for this kind of situation but didn't get any answer ; so I had to pay 1,100$ US for their own one (third party liability). They tried to screw me at the drop off pretending damages to the car that were already there and when I argued strongly they backed off (the list of the pre-existing damages to the car they gave me at the pick up was very long and included the damage they pretended I was responsible for !). But then they said I had to pay for another damage, this time to the first car I brought back the day after the pick up because the passenger door lock wouldn't let the key in so it was impossible to lock the car. They tried to make me pay 800 US$ plus taxes for this even though they didn't say anything about that when I brought the car back six weeks before. I was in a hurry, because this process took time and we were afraid of missing our plane. So I said ok I'll pay but give me a copy of the repairs that were done for my insurance. But then they admit that they had not repair the lock of the car, six weeks later ! I gave them shit (politely) and they again backed off. Frankly, It was a clear extorsion attenmpt. I know Mexico well and know that there is corruption everywhere. But I thought that with a renowned compay like Europcar I would be safe from that kind of tactics. I was wrong.
    Read More >
  • L.Speer

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Alles sehr ok
    Read More >
  • Amanda Veblen

    Cancun

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    It was fine
    Read More >
  • Theresa Needham

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The pickup process was a bit slow, it took an hour
    Read More >
  • Nicole Macadam

    Cancun

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The staff aggressively recommended a policy costing over $50 per day. Very unpleasant!
    Read More >
  • Katherine Alick

    Cancun

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Waited for a full two hours
    Read More >
  • Veromca Juliet

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent service
    Read More >
  • Benedict Buck

    Cancun

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The airport store staff were relatively easy to communicate with, and the store was clearly marked. The waiting time was appropriate. The ride to the pickup point was quite tight in schedule, but the waiting and paperwork at the pickup point were not satisfactory.
    Read More >
  • Newman Herbert

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I chose an international chain with a counter right outside the airport. The staff guided us to a shuttle that took us directly to the nearby rental office. We queued up using a computer system. Although I booked a Toyota, they gave me a Dodge. They accepted domestic credit cards. It was a bit crowded so the wait was long, but everything went smoothly in the end.
    Read More >
Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!