Europcar CANCUN INTERNATIONAL AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Acc......

Mexico

Reviewed: Mon, Dec 30, 2024

About Europcar: 4.0 /10

Not flexible and friendly Don’t give you the car booked and tried to get you an upgrade at astronomical prices

About QEEQ: 8.0 /10

Platform ok but should warn better on quality of car providers

Reply by Qeeq:
Thank you for selecting QEEQ as your choice and for sharing your experience with us. In order to provide a more effective resolution to your issue, kindly forward the rental agreement, final invoice, and any relevant supporting documents to support@qeeq.com. This will enable us to conduct a thorough investigation on your behalf.

Small SUV | Toyota RAV4 or similar

7-day rental

Relevant Reviews on Europcar CANCUN INTERNATIONAL AIRPORT

Theresa Needham

Mexico

1 days rental

Reviewed: Wed, Aug 29, 2018

About Europcar: 10.0 /10

The pickup process was a bit slow, it took an hour

About QEEQ: 10.0 /10

L.Speer

Mexico

47-day rental

Economy | Chevrolet Beat or similar

Reviewed: Thu, Mar 21, 2024

“Gutes Auto, nur 6.000km.”

About Europcar: 10.0 /10

Alles sehr ok

About QEEQ: 8.0 /10

Mexico

1 days rental

Medium SUV | Jeep Patriot or similar

Reviewed: Tue, Sep 24, 2019

About Europcar: 7.0 /10

Mandatory third party insurance

About QEEQ: 10.0 /10

Should offer only cars which include third party liability as it is mandatory in mexico

Mexico

1 days rental

Standard | Volkswagen Vento or similar

Reviewed: Tue, Sep 24, 2019

“Trying to have you pay insurance coverage twice - Rest was OK.”

About Europcar: 6.3 /10

Initially wanted to charge a "safety deposit" of 12,000 USD on our American Express Platinum card. No kidding. Then want to charge us $140 extra for LIA coverage. Lists displayed publicly were showing a different price (lol). Agent told us listings were outdated just to have us pay more. We found the listings were perfectly valid, so he made up another excuse (lol). After showing detailed coverage included with the card and losing almost one hour, agent "mysteriously" discovered an insurance package for half the price (he entered manually a 60% discount... which means he knew exactly what he was doing). Borderline scammy. Drop off went super well with a nice lady but pickup left a bitter taste.

About QEEQ: 10.0 /10

Loved it!