Europcar, Granada Railway Station Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Granada Railway Station Information, Car Rental Instructions & Policies

Address

AVDA. ANDALUCES 14(FRENTE ESTACION), 18014, GRANADA, gps 37.187533, 3.611475, SPAIN

Telephone

+34911505000

Pick-up Instructions

Please proceed to the office at the corner of C.Prol.Halcon and Av.de Andaluces to complete the pick up procedure. Then head to Parking La Caleta to pick up the vehicle. Parking google map link: https://maps.app.goo.gl/FWtYzfEVhQ32oziQ8

Drop-off Instructions

Please return to Parking La Caleta. Parking google map link: https://maps.app.goo.gl/FWtYzfEVhQ32oziQ8 Return the keys to the office near the station. If office is closed, drop the keys to the key box at the office door.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -20:00	09:00 -20:00	09:00 -14:00	09:00 -14:00	09:00 -20:00	09:00 -20:00	09:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Czech Republic Denmark Germany Finland Slovenia France Show More Andorra Austria Belgium Czech Republic Denmark Germany Finland Slovenia France Gibraltar Liechtenstein Luxembourg Monaco Norway Netherlands Sweden Switzerland Portugal	EUR 15 per day

Vehicles are not allowed to be brought to the Canary Islands. If you plan to cross borders to other countries, EMS service is mandatory to add, priced at around 12EUR per day and maximum 156EUR. Please consult the staff at the counter for details.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Chevrolet Lacetti Ford Focus Vauxhall Corsa Peugeot 208 Audi A3 Peugeot 508	United Kingdom The Republic of San Marino Vatican City State Italy	EUR 9.92 per day

You may drive the rented vehicle outside the Spanish mainland and in the countries described below once the EMS is added and must be done upon pick up. EMS PRICE: 12€ + VAT per day of rental and up to 156€ + VAT for the whole rental period. The vehicle cannot be taken from Mainland Spain to Island of Formentera.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Romeo Stelvio Winter Mecerdes Vito 8 Plazas	Gibraltar Italy

Driving from Spain to Italy is only allowed for car groups EBMR, EDMR, CCMR, CDMR, IDMR, and there is no 9 seats car allowed to drive to Italy.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

9.3 mi from Granada Airport

Railway Stations

0.1 mi from Granada Train Station

Other Landmarks

0.9 mi from Sacromonte

0.9 mi from St Nicholas Viewpoint

1 mi from Albaicin

FIND ME A CHEAP RENTAL

Leaflet

Map view of Europcar Store Location

coordinates: 37.185 -3.6088

Guest Reviews

Total points： 5.4 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Ursula Partridge
Granada
2 /10 Poor
Reviewed: Sunday, March 23, 2025
Europcar was very bad. I booked a manual car on Zuzuche.com, but at the location, the staff recommended an automatic car with an additional 10 euros per day. Considering the narrow roads in Europe, I accepted the upgrade. Since it was an upgrade, I only confirmed the upgrade fee and didn't look through the contract thoroughly. Who would have known that when returning the car, the upgrade fee turned out to be 20 euros per day. Without my consent, they had also added glass insurance and associated taxes, making the final bill double the original cost. When we realized the problem, we contacted the return location, who communicated with the rental location. Since the relevant staff wasn't working that day, we agreed to resolve it the next morning. We called at 9 AM, but were told the staff hadn't arrived and asked if they should call us back. Trusting them, we waited for their call, but they never contacted us. When we tried calling back multiple times, no one answered, and it kept going to fax. We never had a chance to verify the situation with the responsible staff member. Later, we checked reviews from UK and US customers and found similar complaints, indicating a widespread issue with honesty and integrity at this company. Out of the four car rentals I booked on Zuzuche.com, three were in the US and were excellent, but the experience in Spain was very disappointing.
Read More >
Cornelius Gill
Granada
8 /10 Very good
Reviewed: Sunday, March 23, 2025
The store is right on the left side of Granada train station, easy to find. The parking lot is on the right side, just a few steps away. They gave us a much larger business van instead of the automatic normal car we had booked. The staff said they had no automatic cars left and offered us either the larger business van or an upgrade to a Mercedes for an additional 50 euros per day. Shouldn't they automatically upgrade us in such situations?! This delayed us a bit. We called QEEQ customer service and after ten minutes of no response, we expressed our dissatisfaction to the store. The staff provided us with a Volkswagen that was just returned and not cleaned. When we returned the car at Sevilla train station, we mentioned that the car was dirty when we received it and were unsure if we would be charged extra, sigh.
Read More >
Vic Tobias
Granada
2 /10 Poor
Reviewed: Sunday, March 23, 2025
Terrible experience, they tried to upsell which was already bad, but they also didn't have the car we reserved and ignored our reservation. They took advantage of our language barrier, and ultimately ignored customer service and canceled our order abruptly. Our group of four was stranded in Granada.
Read More >
Frances Browning
Granada
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Excellent service. There were scratches on the hood due to an accident, but the staff pleasantly said it was fine.
Read More >
Tobey Crichton
Granada
2 /10 Poor
Reviewed: Sunday, March 23, 2025
The police did not accept the license information provided by the car rental company online, and held the rental company responsible. However, the rental company shirked their responsibility.
Read More >
Sheila Warren
Granada
2 /10 Poor
Reviewed: Sunday, March 23, 2025
I reserved a Mercedes C-Class at the same price, but they gave me a GLA. Luckily, I checked the model on the key and argued for a few minutes to finally get the C-Class.
Read More >
Spencer Toland
Granada
6 /10 Average
Reviewed: Sunday, March 23, 2025
This order involved picking up the car at the Granada store and returning it in Seville. We booked a Polo but ended up with a hybrid Yaris. The car was average, with poor power, though overall acceptable. Another order involved picking up in Madrid and returning in Granada. It was a disaster. Europcar's customer service told us that the key box was at the entrance of the Granada train station (it was actually in the parking garage), causing us two girls to drag our suitcases to the office only to find nothing. When the office reopened at 4:30 pm, we had to waste more time returning the keys. They later claimed we were late returning the car and wanted to charge us (though after some communication, they did not), but then they charged us 22 euros for parking because we didn't park in the designated spot! Despite calling to ask about the key box and designated parking, we received incorrect information and ended up paying the price. Rentalcars was not helpful in addressing the parking fee issue, very frustrating! Never renting from Europcar again! If you want trouble, go ahead!
Read More >
Kay Pound
Granada
2 /10 Poor
Reviewed: Sunday, March 23, 2025
Europcar provided us with a car that was due for an oil change. We rented the car from February 17th in Granada, Spain, and returned it on February 28th at Madrid Airport, totaling eleven days. On the sixth day, the 23rd, a red warning light appeared, indicating the need for an oil change. I contacted the rental platform to ask if it was necessary and what the consequences would be if we didn't change it. They suggested visiting a local branch of their company for assistance to avoid safety risks. In Porto, we found their rental point below the British company. I requested a car exchange, but they claimed they didn't have the same model. The staff took us to a repair shop and asked me to pay the full cost upfront, 76 Euros, with a promise of reimbursement at the Madrid drop-off point. It took three hours to change the oil, ruining our afternoon plans. At the Madrid Airport drop-off, they refused to reimburse the oil change cost, telling me to contact the rental platform. Europcar failed to check the car thoroughly before handing it over and was unhelpful in resolving the issue, showing no willingness to admit their mistake or apologize sincerely. How can we trust such a rental company?
Read More >
Sandy Piers
Granada
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Acceptable
Read More >
Octavia Edith
Granada
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Missed the return time and went back the next morning. They didn't charge extra and were very polite.
Read More >
Adair Romeo
Granada
6 /10 Average
Reviewed: Sunday, March 23, 2025
The store wasn't open at the agreed time, waited outside for a long time.
Read More >