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FIRST-CAR-RENTAL Car Rental
FIRST-CAR-RENTAL is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a FIRST-CAR-RENTAL rental, simplifying the process while maintaining the standards FIRST-CAR-RENTAL is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from FIRST-CAR-RENTAL, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner FIRST-CAR-RENTAL, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
1.8Vehicle cleanliness
1.7Spaciousness
1.8Counter staff
1.9Pick-up location
1.9Drop-off location
1.9Pick-up time
Drop-off time
10
Excellent
Very satisfied with the service; I will rent from them again next time.
Cape Town
Reviewed: March 9, 2025
8
Very good
Good
Grand Port
Reviewed: March 1, 2025
6
Average
The car rental company inexplicably charged an extra 3000 Rand, which seemed like a deposit for returning the car with a full fuel tank. The staff could not clearly explain what the 3000 Rand fee was. First, they said it was for insurance, then they said it was some kind of deposit, but it was actually charged directly to the credit card instead of being held as a credit limit like usual. This fee was not listed on the order either. Thankfully, the customer service team of Zuzuche stepped in and took a long time to clarify this charge. Kudos to Zuzuche's customer service.
Port Elizabeth
Reviewed: November 28, 2024
10
Excellent
A pretty good service experience, staff were friendly.
Cape Town
Reviewed: July 31, 2024
6.7
Average
Car was dirty inside. Had old tissues etc on the floor. Was obviously not cleaned properly
George
Reviewed: February 1, 2023
10
Hassle free.
Everything went smoothly
Johannesburg
Reviewed: January 6, 2023
10
Excellent
Brilliant service and extremely quick. Would def recommend
Luqa
Reviewed: March 17, 2020
10
Excellent
Great service, despite booking via third party. Even explained which policies we did not need due to part of eayrentcars booking.
Cape Town
Reviewed: December 29, 2019
2
Poor
I booked a Jaguar XF on Zuzuche, but they gave me a Hyundai i10 at the store. The difference is significant.
Port Louis
Reviewed: April 11, 2019
2
Poor
Shirking responsibility, complete mess
Port Louis
Reviewed: September 9, 2018
8
Very good
Mediocre
Port Louis
Reviewed: September 6, 2018
10
Excellent
Not very reliable
Port Louis
Reviewed: May 14, 2018
10
Excellent
Pretty good! Nice service!
Cape Town
Reviewed: March 14, 2018
2
Poor
In the end, I was extorted for a 200 rupee cleaning fee, claiming the car was not clean, even though it wasn't dirty at all! I even gave 50 rupees as a tip, but that's just how it is in this African country. I've never encountered this situation in other countries before!
Port Louis
Reviewed: February 25, 2018
6
Average
Waited a long time, staff efficiency was low
Cape Town
Reviewed: February 13, 2018
4
Average
The customer service was poor. When we booked the car, the information on the rental website indicated that they operate 24 hours a day. Due to a delayed flight, we only arrived at the pick-up point at 10:30 PM. There was an issue with the card during the payment process, which resulted in a high-risk warning, causing the card to be temporarily suspended. After more than an hour of hassle, the customer service representative started showing attitude, becoming increasingly rude, and complaining that we were delaying her from finishing her shift, asking who would pay for her overtime. Even more outrageous was the return process. Although we refueled the car at a gas station 1-2 kilometers from the return point and specifically pointed this out to the inspecting staff, who confirmed it was fine, we still received a bill charging us 200 Rand (approximately 100 RMB) for fuel, claiming an additional 14 liters were added. We had already filled up the tank, so there was no way it needed another 14 liters. I had seen similar feedback on forums before but didn't expect it to happen to me. I will never use this company again, absolutely terrible!
Durban
Reviewed: January 10, 2018
6
Average
The vehicle was a sedan version of an automatic Polo with over 30,000 kilometers on it. The performance and condition were average, and the car was relatively old. Upon returning, I noticed that First Car Rental at Cape Town Airport mainly had small cars, all in average condition.
Cape Town
Reviewed: October 16, 2017
4
Average
The rental company's service was poor, they took my GPS and wouldn't return it
Istanbul
Reviewed: September 13, 2017
2
Poor
Incorrect car model
Istanbul
Reviewed: August 22, 2017
2
Poor
The service counter was unattended, no indication of when staff would return. The vehicle was dirty, old, the windshield washer fluid and brake oil were both at the minimum level. Poor service!
Port Louis
Reviewed: May 24, 2017
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9.7 / 10 Excellent
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8.1 / 10 Very good
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8.2 / 10 Very good
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6.6 / 10 Average
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2.0 / 10 Poor
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No ratings
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9.0 / 10 ExcellentKnow our privacy policy - you can easily unsubscribe any time!
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