samurai is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a samurai rental, simplifying the process while maintaining the standards samurai is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from samurai, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner samurai, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
9.2Vehicle cleanliness
9.1Spaciousness
8.9Counter staff
9.4Pick-up location
8.7Drop-off location
9.1Pick-up time
Drop-off time
10
Perfecto
Atencion excelente y un trato muy bueno y amable
Sapporo
Reviewed: February 3, 2020
10
Excellent
Very good
Tokyo
Reviewed: December 30, 2019
10
Really great experience. I will book with them again next trip!
Samurai Car Rental indeed live to the expectation. Great service,and hassle free. Their return process doesn't require you to return in full tank,which really a big advantage. New car as well,so you can be assured of the car condition is tip top.
Tokyo
Reviewed: December 21, 2019
8
Very good
Car and staff were good and friendly. Good thing i booked and got a 4wd prius as i believe that is super helpful to drive in snow (without ice chain on wheels). Car infotaiment wasnt friendly. Ended up without music most of the time and only occasional radio every now amd then in the city
Sapporo
Reviewed: November 22, 2019
9.7
Great car hire experience
The kind people at Samurai looked after us very well - of course it is only car hire but they were very efficient and our choice of car was just right - would definitely use them again.
Tokyo
Reviewed: November 18, 2019
8.7
Attentive staff. Highly Reccomend.
Car service staff were very attentive. Even going so far as to provide snacks for the kids while waiting. Car was small due to my preference but everything else was on point. Although was hoping that I could have gotten the electronic card for toll ways but not too much of an issue for this.
Tokyo
Reviewed: November 15, 2019
9.7
Excellent
Quick shuttle pickup from the airport but a bit of a struggle to communicate in English when requesting the shuttle. An older microvan car, mechanically in good condition. Drove 1600 Kms without any issues. Small cars are preferable in Japan if you want to drive on narrow local roads.
Tokyo
Reviewed: November 6, 2019
4
Average
i have been travel many times to japan and car rental in the last 10 years, this is consider the worst experience regarding the car rental, i understand i pay the cheapest car for the duration of the trip and i didn't expect too much re what i paid for. the car was absolution not qualify , it is dirty, no phone number function in English page of the GPS, car was noisy in the back of the car., however the man who pick me up from the airport is good, polite and helpful, other than that, nothing good .
Tokyo
Reviewed: September 28, 2019
10
Excellent
No issues at all
Sapporo
Reviewed: September 26, 2019
9
Excellent
We had a great experience with the vendor and I recommend them.
Sapporo
Reviewed: September 26, 2019
9.7
Easy Process, Excellent Experience, Good Price!
The rented car does fulfill my requirement and meet my expectation, staff are nice and helpful. I will use samurai again in the future. The only thing you need is to prepare a sim card for calling locally for the samurai staff pick up.
Tokyo
Reviewed: September 18, 2019
9.3
Best value you could get
Staff was helpful. Didn't take long for the whole pick up process. Free GPS, ETC rental and even a tank of gas! Excellent value for money!
Sapporo
Reviewed: September 9, 2019
10
Very good service
We booked with the free tank promotion...very valueable and please note that the shuttle bus to the pick-up station has been changed to bus no.98.
Sapporo
Reviewed: September 6, 2019
10
Excellent
Excellent
Tokyo
Reviewed: September 2, 2019
10
I will rent the car from them again if I would go to Japan next time.
They are excellent!
Tokyo
Reviewed: August 13, 2019
8.3
The insurance purchases need more charities.
Service by Samurai was above expectation.
Sapporo
Reviewed: August 7, 2019
9.3
Excellent
the free shuttle bus provided by the new chitose airport does take a while to travel to Samurai shop as its last stop in the car park, will be good if Samurai can be more explicit on describing when to get off the shuttle bus, as the driver doesn't really understand English
Chitose
Reviewed: July 27, 2019
9.3
Excellent
I have an early flight and had to return my car before 830am. I had wished there is a key box to safeguard the key. I placed the key in the car instead. Love the staff and their services. I would use them again!
Chitose
Reviewed: July 26, 2019
8.3
Lovely clean car with very quick rental process
Waited quite a bit for the shuttle bus to pick us up to the car rental location. There wasn't a sign so we were quite worried we weren't at the right place. Had to hop on all the buses to ask if we were suppose to be on that specific bus. Other than that, the car was great and the people were very nice.
Sapporo
Reviewed: July 2, 2019
8
Not bad at all!
They were good except they forgot to provide us with the free Japan highway ECT card for tolls
Chitose
Reviewed: June 30, 2019
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