“Rented a mustang convertible for the cabot trail”
About Budget:10.0/10
Like: Best week driving I've ever had mustang was a great choice for the winding roads of the cabot trail and the convertible allowed us to see all the wonderful views.
Like: We loved that we for a feee upgrade. The service was terrific. Dislike: I knew in advance that there was an airport shuttle that we needed to call when we arrived but don’t remember reading that in the write up
When booking
“Booked an economy car for 40 days and got upgraded to a premium midsize SUV”
About Discount Car & Truck Rentals:9.6/10
Like: Low cost including insurance rental for 40 days (by far the cheapest I could find and was upgraded from an economy compact to a premium midsize SUV for the duration of the rental. Also my wife was added as a second driver at no extra cost.
The car was brand new with less than 5000 km on the clock. Dislike: The only negative that i can think of is that the cars interior could have been cleaned a little bit more thoroughly because there was some dog hair on the carpet from a previouse customer who had a dog.
Like: Overall I had a very positive experience and I will definitely use Hertz all of the time
The guy who worked at the counter when I picked up the vehicle was amazingly friendly and so very easy to deal with - not sure of his name but he was excellent at his job...Morgan was in the parking garage when I dropped the vehicle off and she was fast and extremely efficient...I tried to tip her but she refused it and asked that I simply fill out the customer satisfaction feed back form... Dislike: I have no complaints at all - excellent customer service :)
It was okay, but the price was calculated incorrectly. There seems to be a system issue between the rental platform and the company. It took an international call to clarify the matter!
Like: The value for the car was great - saved close to $90 from what the competitors offered! Dislike: I rented a car in the middle of winter in Canada, and I was given a Dodge Challenger muscle car. I actually asked for a Toyota Yaris or similar.
Look --great car, but it had summer slicks on, not even all-weather tires. Further, I was told by the agent when I got back that the treads were getting pretty low.
Sure enough, I was caught in a snow storm, and I got stuck and I had to be towed out.
So, poor choice of car. Even poorer choice that the car did not have winter tires.
Like: Great price booked through EasyRentCars, very good car which was brand new, no hassles when returning, no hidden fees or charges, pleasant staff. Dislike: Dodge Charger seats were uncomfortable on long drives.
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S.Prosser
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View more >Dislike: Nothing
C.lethbridge
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View more >N.Bylen
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View more >L.Hergott
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View more >Dislike: I knew in advance that there was an airport shuttle that we needed to call when we arrived but don’t remember reading that in the write up When booking
F.A.S
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View more >Dislike: The only negative that i can think of is that the cars interior could have been cleaned a little bit more thoroughly because there was some dog hair on the carpet from a previouse customer who had a dog.
K.Spence
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View more >Zona Sheridan
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View more >Cooper
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View more >Dislike: I have no complaints at all - excellent customer service :)
J.Howley
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View more >Dislike: Nada
M.Coakley
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View more >Dislike: Make sure the tank is full, please.
S.O
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View more >Dislike: The pick up time was over 1 hour
Joan Hardy
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View more >Bonnie
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View more >Dislike: Can’t think of a thing
G.carter
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View more >fusionmuck
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View more >Dislike: I rented a car in the middle of winter in Canada, and I was given a Dodge Challenger muscle car. I actually asked for a Toyota Yaris or similar. Look --great car, but it had summer slicks on, not even all-weather tires. Further, I was told by the agent when I got back that the treads were getting pretty low. Sure enough, I was caught in a snow storm, and I got stuck and I had to be towed out. So, poor choice of car. Even poorer choice that the car did not have winter tires.
S.Palmer
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View more >M.Bloch
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View more >Dislike: The car was not ready.
W.Helbich
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View more >Dislike: Dodge Charger seats were uncomfortable on long drives.
Esther Katte
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View more >B.Hodgson
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View more >Dislike: Quoted price did not include insurance
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