“EXTORTIVE insurance upsell with every Avis Rental”
About AVIS:7.0/10
Danilo Jimenez REQUIRED me to buy the "minimum" AVIS additional insurance $275.90 for 9 days despite PROOF of FULL COVERAGE on the Easy Rent Cars voucher with Avis's name and reservation on it. When I resisted- Danilo Jimenez CANCELLED my booking and then announced where were no more cars for rent. Extortion pure.
“Wonderful, seamless experience with both Alamo and QEEQ”
About Alamo:10.0/10
Couldn't have had a better experience with Alamo in our trip to Costa Rica. We had the car for the whole month of October, 2021. It all went flawlessly! We extended the initial reservation for extra 10 days and Alamo provided us with very reasonable and easy options to do so. Definitely recommend them!
About QEEQ:10.0/10
QEEQ is my new and only go-to website for car rentals.
“Muy mala atención en el counter y vehículo en muy mal estado y además totalmente sucio”
About MEX:3.0/10
El auto está en condiciones demasiado malas, no debería alquilarse, asientos manchados, innumerables rayones, golpes, paneles plásticos dañados, además lo entregaron tan sucio que tuvimos nosotros que limpiarlo, aspirarlo y desinfectarlo
Avis did not accept third party insurance in Costa Rica. The cost of their required insurance was not advertised anywhere, and doubled the cost of the rental car. Other agencies cost far less for their required insurance.
“Never take the assurance at the booking with Easyrentcars / Payless”
About PAYLESS:9.3/10
When we arrived at payless San Jose Costa Rica we hade to pay for another insurance even if we already took one at the booking. The reprensentant at Payless said that this insurance did not worth nothing. So for 3 week rental it cost us around 2700$ Can. We consider that it was a robbery. It starts the vacations very bad.
Great service. The only thing I will mention, they gave us a 7 seater car with a small engine! Being inn Costa Rica where you are surrounded by mountains, going up hills was an effort. They tried to upsell another car to us.
On arrival the staff was very helpful in providing all the information required, from upgrades to legal information. There was no hidden surprises and when dropping off the car the staff made sure it was an easy process, which took minutes and made sure we were taken back to the airport with transportation provided. Excellent service!
About QEEQ:8.0/10
Fantastic site and easy to book with competitive prices.
Wendy who was the staff member was excellent. She took me through the whole process of picking up the car and was very clear, her English was superb! She was kind enough to help me with directions through the Waze satnav app, which she set and explained.
The experience on our return was just as good and prompt. I can thoroughly recommend Jumbo hire.
About QEEQ:10.0/10
Very good communication and the app allowed us to reduce the cost by rebooking at a cheap price.
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