NAHA AIRPORT CAR RENTAL REVIEWS

Very satisfactory

Satisfied

The staff contacted me in advance via WhatsApp to ask for my flight number and arranged a pick-up time and location. Great service!

This is the only rental i could find that allows me to return the car before 8 am at the airport with no fuss. Everything was clearly explained. Whatsapp was possible with mandarin. The car pumps diesel and is very fuel economy.

easy booking

Very good price, but the car bit too old

The counter staff were fantastic & went over & above. One of the young ladies helped set up the car navigation system in English for me so that I could easily get to our accommodation.

Proactive contact and friendly customer service.

Very responsive. End of rental, the operator offered to pickup the car and sent us to the airport due to early flight departure. Thank you.

Took a little while to understand the platform.

Very helpful

すごく良心的な会社ですので今回もリピートしました。スタッフがとても親切です。もちろん車の状態も凄く良いです。

使い慣れれば凄く良いと思います。以前使っていたサイトからこちらへ乗り換えましたが信用がおける会社だなと思いました。

+good communications also via WhatsApp +friendly staff showing in details all the things taht are off with the car - there was some dirt on the ceiling in the interior that we did not notice for a long time +/-we got upgraded to a bigger car (+ cause its bigger, -as we didn't need the space and driving in a smaller one would be more than ok)

셔틀버스까지 조금 멀고 안내하는 분의 걸음이 빨라서 노인과 아이 데리고 따라가는게 조금 힘들었지만, 전반적으로 친절하고 차량 상태 좋아서 만족했습니다

First off, Flight noticed that my pick up date did not match my arrival in Okinawa and messaged to confirm date the car was needed. Next, they agreed to pick me up at a convenient rail stop and take me to the car, saving me from having to navigate the airport and my way to the rental office on my first visit to Okinawa. The car was an upgrade over the typical American economy car - very nice! Drop-off was a cinch as well. I drove to the office and the staff took us directly to the airport! Excellent customer service.. would definitely recommend.

The QEEQ booking platform was easy to navigate and efficient. Directions for needed documentation, pick up and drop off were clearly explained. Driving for my first time in a foreign country was a bit daunting but I felt better knowing I had the QEEQ insurance in case something happened.

When I made this reservation, it was clearly indicated that pick-up would be at the airport only, with no mention of any other location. However, upon arrival, I discovered there were no M7 rental car facilities inside the airport, leading me to believe I had been scammed. I later found out that the agency actually delivers the car to the airport. It would have been very helpful to have this information included in the reservation details to avoid any confusion. But other than that, everything was great.

Now, let me commend the service of QEEQ. When I couldn't locate the M7 rental cars, I texted 'help' to QEEQ. The response from their customer service team was prompt and effective; they immediately called M7 rental cars and resolved the issue. QEEQ not only provided the correct information but also followed up to ensure the pick-up was successful. I usually don't leave comments on platforms, but I felt compelled to mention this because their service was exceptionally kind and far from mere formalities. Thank you, and I would be happy to use QEEQ again.

Easy and convenience. Waiting time for pick up from airport is around 10 mins. Pick up car procedure is completed in 15 mins. Thus, spend 30- 40mins in total to pick up car. The Toyota raize ( small suv) is just nice to fit 4 handcarry luggage.

Easy booking

Great service.

The car was excellent and the service was great. They were real eager to please and went out of their way to pick up and return me to the airport.

Fine

Car was old and no water in windshield wipers.we had a replacement car when it got a flat tire.which was newer but the headlight were not adajusted properly.

Very satisfied.

Staff is so helpful, and respond very fast

Staff is so helpful, and respond very fast