Great service. Pickup and drop-off are both at the airport, making it very convenient. Communication is prompt, and any issues are resolved quickly. Thumbs up.
Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.
The car I received was two months old and was in its great condition.
The only setback is the car being under power but that is not the primary concern.
The service crews were excellent and they are following throught our journey to ensure we are safe and sounded.
About QEEQ:10.0/10
The booking process is great and perhaps with some sweeteners added in would be an excellent for a returning client like me.
“Good value but very difficult in finding the agent at the airport to get the car.”
About Keddy by Europcar:7.7/10
It was very difficult to get this car rented as I walked around the airport and did not see a counter for them. Luckily I went to the tourist info center and they called and I found the agent. Again very time consuming and difficult to get someone. Upon returning the car, I called in advance and had to wait for someone to arrive at curbside of the arrival area.
Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor.
Not satisfied with the charge.
Car was generally well-maintained and also came with a child seat as requested. Pick up and drop off process were very smooth and seamless. Overall a good experience.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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