“Book directly with the company not through a broker like EasyRentCars.com”
About GOLDCAR:6.0/10
The staff on the counter were very abrupt and did not always understand what we were trying to say. The desk area to talk to the staff is ridiculously tight. You’re practically touching the people next to you.
“Got totally ripped off, Fiat 500 with a tank capacity of 35 litres, charged 93.30 Euro's for fuel”
About OK Mobility:6.3/10
Got totally ripped off by counter guy, charged my card 93.30 Euros for fuel, the Fiat 500 has a tank capacity of 35 litres, I returned the car with 3/4 tank of fuel, would not fall for that trick again, will never use them again and would recommend you don't either!!!
We waited for a very long time firstly for the courtesy bus from the airport and then for the actual pickup. There was only one staff member on duty and there was a queue of people waiting. It was late at night and people were getting frustrated. The staff then tried to sell all customers additional unnecessary insurance which caused further delays when clients challenged this. The staff member became very shirty when challenged but I think this was his own frustration st having to cope on his own. We also did not get a full refund when we returned the car full of fuel. I am currently challenging this with them directly.
Beaucoup de temps d'attente à l'arrivée pour récupérer la voiture. Au retour, prise en charge fluide.
Pas de vérification avant la prise en charge ni au retour.
Very easy. Query on car had long search to find rhodium booth. 2floors away. No one helpful about !!
Would have been ideal
If a notice in car detailing where booth was!! Wasted a lot
Of time.
“Long wait at counter but eventually had a very nice car”
About Budget:8.3/10
Arrived at counter at 11.20pm and kept waiting until 12.30am as there weren't enough staff available for the number of collections (Avis & Budget). There was no option to check in using a kiosk machine. After complaining about the long wait I did receive an upgrade in car class.
The woman on the desk hardly spoke english, she didn't give proper instructions to find the car and it took us an hour to find it despite asking 3 times, then I found that she charged me again for the rental even though I had already pre-paid and I have not had that money back yet!
They said 75 euros for full car insurance so I agreed but ended up charging me 220 for 2 days car rental. Total exploitation never rent with gold car again in my life. I thought the 220 was for holding amount on my credit card
Terrible staff and crooks on counter. They were fighting with every customer asking extras like their insurance and change the price what was originally booked online. We have to pay 280€ instead of 34€ which was booked online. The same was other customers. We were cancelling how ever it was too late at night and had either to stay in a hotel or pay them what they demanded. Terrible company and will never use them again.
Goldcar was fine and very good value for money. However, trying to return the car to the Goldcar desk area was a nightmare!
Going round in circles and trying to find access to -2 level was a real challenge!
Even having to go the wrong way down at the -2 level in the end!
A real hassle when signage contradicts and then disappears not helpful.
And time spent at drop-off was mostly trying to find it!
Good team, good car, none of the usual ‘hidden extras’ nonsense you get from so many hire firms around Malaga airport. Well done NIZA - keep up the good work...
I paid for a big car because I have 3 tall children and they said we will upgrade your car then they gived us a car with any space in the back ...they are liar and thief...I want to be patially remburse...
Pick up location was incorrect so spent an hour walking round trying to find where i should be!
Helpline number was in Singapore and when connected i was unable to get through to anyone..
Made to pay extra at the counter even though the booking confirmation clearly said nothing more to pay
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Awesome o joe
-
-
-
-
View more >J.Lack
-
-
-
-
View more >Disappointed customer
-
-
-
-
View more >a.speck
-
-
-
-
View more >G.Pursey
-
-
-
-
View more >-
-
-
-
View more >M.Bayley
-
-
-
-
View more >S.Woods
-
-
-
-
View more >L.Poole
-
-
-
-
View more >A.Walker
-
-
-
-
View more >Pawel
-
-
-
-
View more >raj
-
-
-
-
View more >M.Ali
-
-
-
-
View more >B.Gollanapalli
-
-
-
-
View more >M.Rehman
-
-
-
-
View more >Jack
-
-
-
-
View more >G.Lee
-
-
-
-
View more >R.McShane
-
-
-
-
View more >e.taponnier
-
-
-
-
View more >j.allen
-
-
-
-
View more >Car Rental Brands Ranked AT Malaga Airport, AGP
Know More about Malaga Airport Car Rental
Pay for Car Rentals with Crypto