CHAMPAIGN AIRPORT CAR RENTAL REVIEWS

I've rented several times; the process is simple, and the cars are well-maintained and clean.

Please refer to the content of this email, thank you. We have received the settlement document provided by the car rental company, which shows that you added Enhanced Third-Party Liability Insurance for $115.5 at the store. Also, you were charged a fuel fee of $28.58 because the car was not returned with a full tank, totaling $144.08. I explicitly stated at the store that I did not need any additional insurance, yet I was charged. Secondly, I made sure to refuel the car before returning it, but was still charged for not returning it with a full tank. This is not the first time I've rented a car in the US.

The store is in the University of Illinois Airport at Champaign. The sign is small so it was hard to find at first, but the staff were very friendly. They don't accept UnionPay, and the driver must have a Visa card. I was misinformed by the bank before traveling abroad, so remember to bring a Visa card! While anxiously negotiating a cancellation with QEEQ's overseas service (the agent's verbal refusal to cancel before I used the car was very disappointing), Alamo car rental made an exception and let me use my wife's Visa card to fulfill the rental. My road trip in the U.S. was saved! I rented a Kia MPV but got a Dodge MPV instead with a powerful 3.5 V6 engine. The Alamo agent was amazing! We drove from Champaign to Chicago, Pittsburgh, Washington D.C., Philadelphia, and finally to New York over seven days, all guided by a phone GPS (we didn't rent a GPS, and the car didn't have one). After returning the car, we drove my sister's SUV to Boston and Rhode Island, perfectly achieving our plan to drive across the East Coast with family. It was an unforgettable, beautiful memory. Returning the car in New York was fast and easy. Just signed, swiped the card to pay an extra $360, and it was done after a quick fuel check. Extremely convenient!

Satisfied

The car was just what I was looking for at the right time and place. The man at the counter was super friendly and helpful. Thank you!

Amazing booking platform. Everything ran smoothly!

Hardly any waiting in line

Very good