DALLAS LOVE FIELD AIRPORT CAR RENTAL REVIEWS

Like: The people were VERY kind!

Just average.

Friendly staff and clean cars. Didn’t have full knowledge of the services I had paid for through the app

Really easy service to use and saves time at the counter as you can prepay for everything you require. The coupon codes also come in handy when looking to save

I wanted to change the pickup location and time, but when I called, they seemed completely clueless. Not as good as Hertz.

Everything perfect with hertz except that I paid a full deposit and they gave me only half, after contacting customer service they have returned the amount. Very happy with the rental.

カウンターで記入された書類の場所に、当該の車がなかった。データ登録ミスらしく、係の方が実際に正しい場所まで案内してくれた。

It was a smooth process although we had a bit of trouble locating the budget car rental at the airport in Dallas. This transaction was easy and I am so thankful the literature told us to carry the voucher with us. Thanks

Did not get the vehicle a promised. Got a bigger truck instead and had to spend more gas. They are also charging more per additional day. $46 vs $27 power xtra day.

The reserved car was unavailable, so they gave us another car.

The car was pretty dirty and there was leftover trash in the car.

Average

Like: The staff were helpful and efficient, and the price was better than other dealers.
Dislike: The car made a funny sound when you ran the AC on high, which was a must in Dallas in the summertime!

The woman at the leasing counter was very helpful and polite. She made sure I understood everything and even explained about how the tolls worked. When I picked up the car it was ready and waiting for me. It had a little bit of an odd smell but nothing that we could not live with for the whole weekend. Overall Customer service at Dollar rental was great.

Excellent, smooth communication