Picked up the car on October 1st, but received a car whose inspection expired in September. Got stopped by the police halfway for a prolonged check because it was illegally on the road. They were lenient enough not to impound the car immediately and allowed us to drive to an AVIS location an hour away to swap the car. Such a mistake is simply unprofessional.
The only issue with this reservation was Hertz @ Pit Airport did not have the reservation in there system. They inform me the reservation was booked at there other location on the other side of the airport.
Great service for both pick up and drop off. Also had a serious problem with the car and they sorted it without fuss. Great experience that exceeded expectations.
About QEEQ:10.0/10
Nice easy booking and liked the price guarantee meaning i got the best possible price,
They didn't have the car we reserved so opted for an even better vehicle. Too large so we exchanged it the next day, no problem.
Staff at both locations were friendly and easy to work with. No high pressure extra sales.
“Smooth process from start to finish and best value I could find!”
About Budget:10.0/10
Car pick up was very easy, no hassles at all with my QEEQ voucher. Car was bigger model than expected so I got extremely good value for money. My only worry was the car hire desk closed at 10pm on Saturday (why close earlier on a Saturday?) which was cutting it close for my arrival but everything worked out ok.
About QEEQ:10.0/10
Booking process was straightforward and very good value. I could not have gotten such a competitive price booking direct with the car hire company. I did not use the price drop protection option, felt I didn't need to since it was already such a good deal!
Hertz charged me about
$100 extra at the time of pickup. QEEQ reservation email stated amount due at pick up was $377.15 and I was charged several different charges and ended up paying $471.09. It was almost midnight so I was forced to make a quick decision because they were closing.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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