Like: I was prepared for the upsale and it never came. This was the best experience that I have ever had and it was actually less expensive than I thought it was going to be! Dislike: The address was confusing, it looked like it was outside of the airport.
The counter staff was rude and condescending. The car I was finally offered was not sufficiently adjustable for me to be able to see over the dashboard.
The man behind the counter told me the toll pass was $4 total. It was actually per day. Was minimal cost, so not a big deal, but I appreciate correct information.
The car was listed with space for large luggage, but the bed of the truck didn’t have a lid on it so if you have 4 passengers there is no where to put luggage in wet weather. We were lucky in only hiring it for two people, so we had space in the back seating area to store our cases in transit. This description should be updated on the website.
About QEEQ:10.0/10
See above: make note to explain the truck bed doesn’t have a lid.
“price good, booking is easy, the rentals company has some problems with easyrentcars bookings”
About Budget:6.7/10
They hold full amount of booking in addition to easyrentcars, they tried to take additional 7 dollars. And they are still holding money for their booking.
The car wasn't 4 door
Nice counter staff. When picking up Car, first staff member was abrupt, unhelpful and impatient despite me being the only person there to collect a car.
I sought out another staff member and she was polite, cheerful and extremely helpful. Well done to her.
“Got charged twice and had to write 2 emails to get back my money.”
About National:4.7/10
Car was not clean and was poorly maintained.
The staff did not consider my prepaid voucher and charged my credit card. upon reporting this to the customer care, I was told that it was only a deposit and should be returned when I return the car. But that didn't happen and it took me a couple of email follow ups to get back my money.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Dawn
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View more >Dislike: The address was confusing, it looked like it was outside of the airport.
L.Maze
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View more >Dislike: nothing
S.Sookoor
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View more >Dislike: none
B.Hauser
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View more >Dislike: No negative but the weather
R.McPeake
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View more >Dislike: Not the same car I hot mazda3 not VW
PRD
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View more >J.Gedeon
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View more >Dislike: the computer said car was available at 11 am but was not available until noon but still took my reservation.
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