We booked a Jeep Cherokee but ended up getting a Chevrolet. Other than that, everything else was great. When we extended the rental for another week, it only took a phone call to arrange it. My English is not very good and the call quality wasn't great, but the representative from Dollar Rental was extremely patient, speaking slowly and repeating themselves until we understood each other. Finally, they informed me that I didn't need to complete any formalities at the Pittsburgh airport, which made me really happy. I'll definitely choose Dollar again next time.
It was quite convenient. I booked on QEEQ, brought the rental contract, two driver's licenses, and passports, and the process was very quick. Self-pickup and drop-off at Pittsburgh airport were straightforward. The staff at Alamo were friendly and didn't push any additional insurance or upgrades, and they provided an English version of the GPS. When returning the car in the morning, someone came to take the car at 5:40 AM. We handed over the keys and GPS, they checked the car for any issues, and then we were off to catch our flight. If we need a car in the future, we will book Alamo on QEEQ again.
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