Your front desk staff were useless. I called about the wifi that the car provided but could not get to due to a password. Called front desk they did not know what I was talking about. Then I asked about the drivers manual so I knew what I was dealing with and they told me if it wasnt there it was probably stolen. It was a tuff 2-3 hours trying to figure it all out.
I was upgraded on the spot without mentioning that it would be nice to get a slightly larger car. The counter staff was extremely helpful booking my vehicle out and also with giving direction on the easiest way to the interstate hi-way. Would not hesitate going with Thrifty again.
About QEEQ:10.0/10
Booking platform worked great. Did not have any luck with the price dropping.
I've rented from Dollar in the past and have always had good experiences. More of the same this time. Declined all the extra insurance coverage, etc. that they offer. There was no pressure to take them.
About QEEQ:10.0/10
An easy transaction and I saved a good amount versus the next best rate I could find.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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