NORFOLK AIRPORT CAR RENTAL REVIEWS

Like: No upset, friendly in and out no questions no " how about an SUV?' Clean and easy
Dislike: I loved everything great car great price great experience

The car was good. I did not appreciate the deposit / even though I was a thrifty renter but I will be prepared next time

I feel some of the fine print was “fine”,but the rental was great

Like: After a day of tedious travel delays, rude and indifferent airline employees, and other impatient travelers, Thrifty ended my long day by treating me like a valued customer. My delays put me in my destination after closing time; the main call center contacted the counter to let them know to wait for me. I didn't make it home in time, but thanks to Thrifty, I made it home.

Car mats was missing. Could be more clean. Lady at pick-up station did not have any ID or logos. It was strange to give a car key to unknown person.

One of the best service I ever had. Thumbs up!

When I arrived at the counter, with a reservation, they told me they didn't have any cars. No explanation and no other options. Because I asked around at other counters, a manager overheard me and was able to get me a car but the staff at the counter were terrible and dismissive. It took me well over an hour to get a car.

Great car for a reasonable price. Counter staff was very friendly and a pleasure to deal with.

I love the EasyRentCars app!!!

Car was not clean. Paper towels were left in different spots. Tank was not full of gas.

Perfect as always.

i waited around more than 2 hours to receive the car and after a very long trip waiting for the car was very tiring.

Car was upgraded without request, and was created when I walked up. Super nice service!