DUSSELDORF CAR RENTAL REVIEWS

There was a mileage limit on the vehicle, and I was charged a high fee for the extra kilometers. It was a significant loss.

Best Enterprise/Alamo station in Germany. Good service, free Coffee. Love it

Couldn't find the Dollar location at all!

Very good counter customer service at airport; For a reasonable charge upgrade to Golf automatic turned out to be a good choice.

Upgraded to E-Class without any hesitation

Too many ads, they come every day and it's causing a nuisance.

good as usual, no problems

good

It's okay.

The staff were friendly and professional. The whole process took less than 20 minutes after showing my documents.

The car I rented in Pisa, Italy had its right front door lock damaged by a thief in a parking lot. Although I bought car insurance, I was not compensated.

Unfair charges

my only complaint was at Buchbinder they have plastic boxes with lots of keys in each box. Originally I was going to get a Fiat Panda, then he changed his mind and said ill give you this instead. I am still trying to work out how the picture I have sent is like the one I ordered or similar ? I was so tired as I had been up since Thursday 15:00pm so around 23hrs and we had a 60min drive to Dortmund. I think it wouldn't of mattered what I ordered from Easyrentals, Buchbinder just pick a key out the box.

No Mercedes, they gave us a hard-to-drive Renault Clio

Car was good, collection and drp off was nice and easy, fast,

The ordered car, MAZDA CX-5 M/T Diesel, was not available and I was offered either Opel SUV Gasolene or Audi A4 A/T Diesel, which was more expensive than I have booked and anticipated. I have chosen lower class vehicle, VW Golf Diesel A/T, which is not satisfied my requirement of M/T, but there is no diesel A/T available there. In summary, very unpleasant experience.

I asked about the size of the car. They advised me to take Ford S-max instead Ford Mondeo I ordered. It's really good deal. Big and comfortable. It was easy to find the desk and the car.

After rebooking price became even better than expected.

Convenient and efficient, located right in the arrival hall of the airport. It's easy to find as soon as you come out. You need to go to a nearby parking building to pick up the car. There is also a gas station nearby when returning the car, which is very convenient.

During pick-up, there was a car right there. So we just got in!

Satisfied

Long wait time for picking up the car