MARIGNANE CAR RENTAL REVIEWS

Very good, everything went smoothly.

Great experience with helpful staff

All very straight forward with excellent comms!

Very good, everything went smoothly.

The queue for picking up the car was very long, waited for more than an hour.

Picked up the car in Marseille, France, very smooth process. Rented a Golf but got a Peugeot 3008 instead, which had more space and better performance, and it was automatic. However, renting late made it expensive, and the one-way rental fee was high, totaling 7300 for 6 days. Met some fellow travelers who returned the car in the same city, costing much less, and they got a Mercedes.

The entire process was very slow. It took an hour to get the car and 15 minutes to return it.

Arrived at noon, fewer people, picked up the car myself.

Very satisfied

Overall good, but the staff was a bit unfair when I returned the car. I was one bar short on fuel, and she charged me 40 euros for a full tank without informing me that there's a gas station right outside. I was upset.

The car I rented had a flat tire. After putting on the spare, I drove to another Hertz location, and they replaced the car right away. Great service. The only downside is that Hertz's phone service is quite inefficient, but that's common among car rental companies.

The service was excellent, and the car was brand new with only 4 kilometers on it.

The vehicle was in good condition, and the rental and return process was convenient. However, it seems like we didn't receive a formal receipt when returning the car; they just verbally confirmed it was OK. Not sure if there will be any issues later. The price through QEEQ was much more affordable.

Counter staff were delightful and very efficient. Will definitely use Budget again!

Great booking platform, will be our go to platform from now on!

Planning to file a complaint after returning home. Online car rental had already been paid in full, including airport tax, but at Marseille airport, they charged an additional 34 euros. The online contract was for a Renault, but without notifying us, they switched to a Volvo compact model and charged an extra 50 euros. In total, they overcharged us by 84 euros. Additionally, over 100 euros was frozen on our credit card and has not been returned.