WOOLLOOMOOLOO CAR RENTAL REVIEWS

The car given was different as we book. But lucky the condition of the car was good and new.

Easy to find pickup and dropoff locations. Car was given as specified and provided with the child seat as we required

Excellent platform. Insurance purchased on the platform allowed us to decline the car company insurance. Obtained the car for approx 40% lower than other rental companies we enquired. Overall pleasant experience

Car rental return signage at Brisbane international airport is hindered by high grass and we thought europcar has a different return location and skip the drive in. We google search and it directs us to domestic airport to return. It is important for stranger driver to see a clear company signage for easy and smooth car return.

There was a confusion in the car model when I picked up. I booked for sedan but they gave me a hatchback small one. After explaining and showing my booking pics they changed the car for me. Especially John, I really appreciate him a lot. Excellent customer service.

I will continue booking with Easyrentcars.com in future as well.

The staff were friendly and the car was perfect. Staff provided me with all the information in the event of an emergency. This was not needed but nice to know they would provide roadside assistance in the event it was required.

The booking process was smooth and efficient. 6 hour cancellation was great for making any last minute changes. The only thing i would recommend would be the reward points process. I did not keep a copy of the invoice and am unable to collect the reward points without this.

Was offered a slightly smaller car, Misubishi ASX even though I booked the Toyota Rav 4. Would be better if we had a upgrade instead of a downgrade. The pickup was slow as the lady was undergoing on-the-job training but that's understandable. Return was quick but the return location was hard to find as there was construction going on.

Acceptable.

Easy to pick up & drop off vehicle without any hassle.

Easy platform and able to rent at a cheaper rate

The pick-up was supposed to be at 12pm but ended up had to wait for more than 1 hour which affected my plans for the day. The counter staff wasn't very friendly.

Good clean car with fast procesing.

Great car, superb service.

Easy to use.