FUKUOKA CAR RENTAL REVIEWS

Good location and service.

Easy rental process though the app.

The staff service attitude is very good, very polite.

nice, make sure go to FUK international terminal

nice

Great car, very clean and paperwork was in English which was good. Counter service staff should be able to speak some English. This was not the case and made the collection process quite stressful.

QEEQ responded quickly to my enquiries.

not bad actually.

The car was a decent size for the price. Pick up place easy to find and airport shuttle provided. Staff were very helpful

Although the staff's English wasn't great, they made a great effort to answer our questions. Very professional and friendly.

새차라서 깨끗하고 연비도 좋은차였고 예상보다 실내공간이 넓어서 좋았어요. 한국어 네비도 사용하기 편했고 모든 게 만족스러웠습니다. 다음에도 같은 조건으로 렌트할 수 있었으면 좋겠습니다.

친절하게 응대해주어서 감사했습니다

시에나를 빌렸지만 동급차인 오딧세이가 아닌 더 작은차인 프리드를 줬다

I booked Sabaru Impreza but was offered Mazda 3 which is totally out of our expectation. I don’t expect Mazda 3 is similar class as Sabaru Impreza as car price, quality or performance.

Booked over six months in advance but didn't get the requested car and they unreasonably asked me to accept it.

The only issue was determining the difference between easy car rentals and the actual car rentals offering Otherwise the service was brilliant

good

good

Overall, it was quite good. There is a counter at the airport, and staff will direct you where to wait for the shuttle. We waited a bit long for the shuttle. Then they take you to the rental store.

New car in good, clean condition. If the office can open earlier than 8am will be good as need to rush to catch 10am flight. Office is near domestic airport so need to rush to International airport to return car. They don’t allow to return at International airport

Very easy to book and customer service respond email v fast

Service counter ask us to fill up where we going and where we staying, knowing that, they do not offer any highway or toll package that we could save half of the toll fee (we saw it in the notice board at the rest area), even the office don’t have such notice too. Moreover, they do not even ask if I need a ETC (smart Toll card) until I asked for it. Pick up office need to improve. Whereas at the drop off office at Hakata station, was very good and the staffs are very kind.

Overall good. More promotion would be greatly appreciated. Just one comment, when I use the app, trying to login, an authorised email will be sent, but when I click to it, it don’t link to the app at all. Till now, my app unable to login my account.

Very good

The rental company staff spoke Cantonese, communication was easy.

Great services

Smooth

Overall is fine, but the 2 female staff that serve me not so professional and lack of smile, maybe is because of communication in English not so fluent for them. Example when I pick up the car they should ask me or give me the foreigners on driving sticker instead I ask for it. The rest everything was smoothly done.

The 24 hrs online help was excellent, love that services and definitely will continue using easyrentcars in the future.