SANTANDER CAR RENTAL REVIEWS

We previously booked a car, but due to weather conditions, our flight was canceled. We contacted the rental platform to request holding the car for us, and we took a long-distance bus to the pickup point. During the journey, we were informed that the rental company had arbitrarily canceled our reservation and charged us the booking fee. After negotiations with the rental platform, they refunded half of the fee. We had to book another car again. We are baffled by such actions from the rental company and give a negative review for this service.

Signage of Dollar desk in airport could have been clearer and the booking documentation should have told you to go to Hertz desk

The car was in great condition and very new. The counter staff was very helpful and efficient.

Like: The staff where I pick up the vehicle are so great and friendly, perfect experience
Dislike: The full insurance should be an option when I reserve the car, cuz I thought I bought full insurance already, but when I get to the point turns out there’s another insurance to buy.

The overall service was great, the entire process went smoothly, and I am satisfied.

Booked a Micra, received a Corsa. Friendly staff, everything fine.

Excellent company, to be honest I can’t say anything bad about them. Thank you

Excellent app, so easy to work with.

Great car. Very impressed with the service provided as it was very straight forward. I added a second driver which was done without any issues.

La somme bloquée pour la caution est exorbitante. Et la taxe de 39 euros pour le carburant n'est pas justifiée par le loueur